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Chriskent

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Has anyone had this happen?
We applied for PPI through resolver in Feb/march.
We received a letter from Barclays on 25/3 upholding our claim along with a £5k+ cheque.
We banked this cheque on 26/3 through our Nationwide branch.
On 28/3 I checked online for my pension payment, only to notice that the Barclays PPI check had been deducted again.
With great difficulty we finally got an answer about this on 2/4 from a Barclays PPI team manager, who promised to get our case resolved with a re-issued cheque.
For some reason Barclays stopped our cheque in clearing, reason obscure.
On 6/4 we received a letter from Barclays-same source as before, saying our case has been re-opened.
Can anyone advise us what to do next?

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  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    Wait for their decision.
  • dunstonh
    dunstonh Posts: 117,062 Forumite
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    We received a letter from Barclays on 25/3 upholding our claim along with a £5k+ cheque.

    Did they actually uphold your complaint or was it a Plevin payout?

    Just wondering if it was a Plevin payout and they have changed their mind and are now going to uphold it.
    Can anyone advise us what to do next?
    Wait until you know more.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
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    Chriskent wrote: »
    For some reason Barclays stopped our cheque in clearing, reason obscure.
    Ask them to clarify "reason obscure " ?
  • -taff
    -taff Posts: 14,755 Forumite
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    Did you have any arrears, defaults or amounts not paid, have you been made bankrupt?
    Shampoo? No thanks, I'll have real poo...
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