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Browser not up to date

lonestarfan
lonestarfan Posts: 1,232 Forumite
Tenth Anniversary 1,000 Posts Combo Breaker
edited 3 April 2019 at 10:09PM in Techie Stuff
The message ‘you are using an outdated browser’ has come up when I use Microsoft edge or when I use internet explorer having typed it into the search box.
I don’t know how to fix this as I always run the updates so my pc is up to date.
I’m running Windows 10 Home. Any advice on how to fix it please? Many thanks.

Comments

  • Neil_Jones
    Neil_Jones Posts: 9,734 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    About as generic as it gets.

    What site does this occur on?
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Why not try another browser, my preference is Firefox but others prefer Chrome?
  • [Deleted User]
    [Deleted User] Posts: 5,186 Forumite
    1,000 Posts Combo Breaker
    Are you sure it says 'outdated' and not 'unsupported'?
  • lonestarfan
    lonestarfan Posts: 1,232 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    Are you sure it says 'outdated' and not 'unsupported'?

    It’s Thomas cook airlines. It says ‘you are using an outdated browser with security vulnerabilities and will not enable you to use all features of this website. Update your browser so your web experience can be date and faster. Or check the compatibility button above to improve the view. ‘


    There doesn’t seem to be a compatibility button.

    Thanks for any help.
  • [Deleted User]
    [Deleted User] Posts: 5,186 Forumite
    1,000 Posts Combo Breaker
    It’s Thomas cook airlines. It says ‘you are using an outdated browser with security vulnerabilities and will not enable you to use all features of this website. Update your browser so your web experience can be date and faster. Or check the compatibility button above to improve the view. ‘


    There doesn’t seem to be a compatibility button.

    Thanks for any help.

    I just tried their website on IE, Edge, Chrome & Firefox and getting the exact same message so it's obviously their website at fault. It is a message you'll see frequently on IE as it is an old browser now.
  • Neil_Jones
    Neil_Jones Posts: 9,734 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    That's an issue with the web site code. Firefox 66.0.2, released March 27th 2019, is hardly "old".

    What it typically means is somebody's done a browser check in the code and put the wrong figure in somewhere, so this notification will always appear. Fortunately it appears only to be on the front page of the site.
  • J_B
    J_B Posts: 6,965 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I just tried their website on IE, Edge, Chrome & Firefox and getting the exact same message so it's obviously their website at fault..


    Same here on FF66.0.2


    You are using an outdated browser with security vulnerabilities and will not enable you to use all features of this website .
    Update your browser so your web experience can be safer and faster.
    Or check the compatibility button above to improve the view.
This discussion has been closed.
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