High energy bills with Outfox The Market

humanracer

Hi
My friend helped me switch from a company called Our Power to Outfox The Market on 17th November. My friend forgot to pass on the meter readings so the bills up until now were estimated. It turns out I had underpaid by £464. Fair enough but I had been paying around £150 by direct debit each month. When I total it up then, now that the readings have been taken, for period 17.11.2018 - 16.04.2018 I have been billed a total of £1018. That seems a lot for 5 months?

I live alone in a three bedroom stone cottage. I admit the heaters are on full in nearly every room, which I will turn down now but my boiler, a combi only a few years old is set on a timer.

I did admit I did have the heating on all day on some periods during the winter months but not every day.

Outfox advised
Your electricity unit rate is currently 12.98p and your gas unit rate is 3.44p. However you are on the Zapp! Tariff which is a variable tariff meaning charges can increase or decrease at any time.

Is this correct?

molerat

At one time Outfox were the cheapest available but the tariff was variable so yes it can increase but your unit rates are not too over the top.

Appliances do not burn £s they burn kWhs so what is your use over the period ? That cost means you are using a fair amount !

humanracer

Charge period from 17/03/2019 to 16/04/2019
Meter readings
Estimated reading 17 March 2019 21659.7
Actual reading 26 March 2019 22729.0
Estimated reading 31 March 2019 22781.9
Meter units used in the charge period 1122.2
Price £/kWh £0.03472 kWh used 12623.7
Cost of gas used £438.29
Standing Charge £0.2457 15 days £3.69

Charge period from 17/03/2019 to 16/04/2019
Meter readings
Estimated reading 01 April 2019 22781.9
Estimated reading 16 April 2019 22883.0
Meter units used in the charge period 101.1
Price £/kWh £0.03281 kWh used 1137.3
Cost of gas used £37.31
Standing Charge £0.2457 16 days £3.93
VAT 5% £24.16

Charge period from 17/01/2019 to 16/02/2019
Meter readings
Estimated reading 17 January 2019 21063.5
Estimated reading 16 February 2019 21392.5
Meter units used in the charge period 329.0
Price £/kWh £0.03472 kWh used 3663.6
Cost of gas used £127.20
Standing Charge £0.2457 31 days £7.62
VAT 5% £6.74

Charge period from 17/12/2018 to 16/01/2019
Meter readings
Estimated reading 17 December 2018 20718.3
Estimated reading 31 December 2018 20883.1
Meter units used in the charge period 164.8
Price £/kWh £0.03551 kWh used 1839.8
Cost of gas used £65.34
Standing Charge £0.0000 15 days £0.00

Charge period from 17/12/2018 to 16/01/2019
Meter readings
Estimated reading 01 January 2019 20883.1
Estimated reading 16 January 2019 21063.5
Meter units used in the charge period 180.4
Price £/kWh £0.03472 kWh used 2014.0
Cost of gas used £69.93
Standing Charge £0.2457 16 days £3.93

Charge period from 17/11/2018 to 16/12/2018
Meter readings
Estimated reading 17 November 2018 20434.0
Estimated reading 16 December 2018 20718.3
Meter units used in the charge period 284.3
Price £/kWh £0.03551 kWh used 3222.3
Cost of gas used £114.44
Standing Charge £0.0000 30 days £0.00
VAT 5% £5.72

molerat

The big problem you have there is the use of estimated opening readings. Do those match up with the closing reading used by the previous supplier ? How does this use stack up against previous use ?



You need to be taking readings maybe daily for a while, then weekly then monthly to get a hang of what you are actually using.