Being kicked out of flat because we reported mould, needed repairs. Advice?

Guavalava

No, there is literally no where for it to go as the kitchen is tiny and so is the bathroom.
The kitchen and living area (where we dry our clothes) has not a sign of mould. It is because of the external walls, and insufficient insulation on that side of the property where the mould is occurring.

Guavalava

I was just concerned that if we send a letter to the landlord he could easily say he never received it. With emails we know they are backed up and can't print them out as evidence.

G_M

Always report by letter to the address provided 'for serving notices'.

Unless the tenancy agreement specifically states that notice can be served by email at [EMAIL="xxxx@yyyy.com"]xxxx@yyyy.com[/EMAIL]. Does it?

If not, write a letter tonight.

And read the links provided by posters above!

I was just concerned that if we send a letter to the landlord he could easily say he never received it. With emails we know they are backed up and can't print them out as evidence.

If in doubt, send two letters. Post them from 2 different post offices (at the counter) and request 'proof of posting' (NOT 'signed for' which can be refused on delivery).

Kim_kim

Cakeguts wrote: »

Drying washing indoors is one of the most usual causes of mould in a property. So regardless of what the expert said you are contributing to the mould by doing this.



Can you not get a dryer that has a vent that goes to the outside?

I clicked onto this because you always hear of damp and mould In rented properties - why is that?

Anyway I dry my clothes on a clothes horse in my spare bedroom - I have a condenser tumble dryer but I don’t put clothing in it, just bedding, towels and underwear.
I keep the little window open all spring, summer & winter and the trickle vent always open. The rad is always on - linked to thermostat & timer of course.

I don’t have mould - not a bit of it!!

Finchy2018

You need to report to environmental services and even then they need to serve an order on the landlord and them not comply for it to be considered a revenge eviction.

Guavalava

We keep our windows open during the day, we can't put washing on the radiators as they are electric storage radiators and are a fire risk, they also don't heat up immediately being storage heaters.

As mentioned before, the contractor had stated the mould is due to the type of build the property is, the cold external walls and insufficient insulation due to the old door and single glazing on that door. He mentioned ANY condensation will cause mould due to how cold the walls are on that end of the house, and there will always be condensation even if you don't dry clothes indoors.
And again as I mentioned before, the kitchen and living room where we dry our clothes, there is NO mould. The mould is ONLY on the external walls and hallway where there is no decent heating or ventilation and a rubbish front door letting in the cold.

Guavalava

The tenancy agreement actually doesn't provide the landlords address, just his name with the letting agencies address. That's another why we went via email

Slithery

Guavalava wrote: »

...just his name with the letting agencies address.

So then that is the address you need to write to. Any other form of communication doesn't legally count.

Guavalava

OK so we need to write a letter to the agency (I'll write 2 with proof of postage).
Does anyone have any advice as to how to word the letter or an example? Just so we're doing things properly.

fishpond

Is it not possible that the landlord is requesting that you leave, whilst he gets the damp/condensation problem sorted?