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Tesco Finance site down ??

Trying to log on to check my credit card balance but can't get even get to enter ident. number. Anyone else having issues??
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Comments

  • dave_dph
    dave_dph Posts: 689 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Same here. Mobile banking down too.
  • RG2015
    RG2015 Posts: 6,217 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    brewerdave wrote: »
    Trying to log on to check my credit card balance but can't get even get to enter ident. number. Anyone else having issues??
    Very slow but got to enter my ID and security then it came up with the following message.

    Sign On Error
    Authentication Failed
    Please contact your system administrator for assistance regarding this error.
    Adapter: ProductHoldingAFM2FA

    The mobile app was also slow but I did eventually get in.
  • RG2015
    RG2015 Posts: 6,217 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 1 April 2019 at 12:22PM
    Just tried again with the mobile app and it came up with the following message.

    Sorry
    Mobile Banking is temporarily unavailable so we can't display your account details.
    Please come back later or try again now.
    (PRE-01)

    As I write I have just got into mobile banking!
  • brewerdave
    brewerdave Posts: 8,984 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Still no go here -fails at different stages of log in process with different messages!
  • Archi_Bald
    Archi_Bald Posts: 9,681 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Online and app not working for me.
  • dave_dph
    dave_dph Posts: 689 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Seems to be slowly coming back. Just managed to use the app.
  • gingercordial
    gingercordial Posts: 1,681 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Grindingly slow earlier on the app and wouldn't let me get as far as making a payment. The website isn't working either - trying to log on just redirects me to a page that says that "online applications are currently available" even though I'm trying to reach an existing account, not open a new one...
  • Homeboy_1
    Homeboy_1 Posts: 134 Forumite
    Part of the Furniture 10 Posts Photogenic
    Hi, Same problem here. I phoned them up and they told me that their system had gone down, and that they were working on it to get it back up and running. We'll just have to be patient with it. Hope this helps
  • d63
    d63 Posts: 330 Forumite
    Part of the Furniture 100 Posts Name Dropper
    https://downdetector.co.uk/problems/tescobank
    reports that Tesco Bank is having issues since 11:37 today
  • gingercordial
    gingercordial Posts: 1,681 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Just managed to get in via the app and send a couple of payments. The website still seems to be down.
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