We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Accept or decline my Ombudsman offer?

jibbyboo · 2019-04-01 08:35:55

I made a complaint about my energy supplier to the energy ombudsman, and the company have come back the following day agreeing to pay the amount I've requested and sending an apology. I've been given the option by the ombudsman to decline the offer they've sent, though not sure what the benefit of doing so would be? Is…

Comments

Thomas_Edison Posts: 148 Forumite

2 April 2019 at 9:42AM

Sorry meant to be interpreted as if the ombudsman rule compensation is necessary they generally go with £50. Obviously don't know if they will or won't.

Energy suppliers are charged £400 for every ombudsman complaint I believe.

0

This discussion has been closed.

★ ★ ★ Meet your Ambassadors

Accept or decline my Ombudsman offer?

Comments

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free