Duplicate Debt On Credit File

martb87

I had a loan taken out from 118Money which I defaulted on due to unemployment. The debt was transferred to Lowell. I'm now paying the debt off through Lowell but my credit file is showing that I still owe the same amount of money to 118 and Lowell. Both seperate entries on my file. How do I get this fixed as surely I don't owe to both 118 and Lowell.

Many thanks

[Deleted User]

Have Lowell purchased the debt or are they collecting on behalf of 118?

If they have purchased it then the debt with 118 will show as closed and the amount will show on the Lowell account.

Was the account defaulted as well?

Willing2Learn

It is perfectly normal for a debt that has been sold to a DCA, to appear for a second time on your report. The default date for both accounts should be the same though. You only need to set up a payment arrangement with Lowell.

martb87

I assume they bought it as the amount I owe to Lowell has decreased but 118Money still shows the original amount I owed.

[Deleted User]

The 118 account should be showing as closed and zero balance

Raise a complaint and ask them to fix it

sourcrates

Lowell are debt buyers, they do not collect debts for anyone else.


Gary is correct, post 5 above.

martb87

Great! I've sent an email with my details asking 118Money to update their end. Many thanks for all your help