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Lowells - Paying a debt off

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Hi there

I've had a debt with Lowells for a number of years and have been paying off the minimum amount every month for some time.

They recently sent me an offer of 70% discount If I pay off in up to 3 payments.

I paid off some old debt many years ago and remember sending another company a letter making sure it's a "Full and final settlement", I realise that if I pay off the debt I have now it will be a "partial settlement"

Shall I go ahead and pay off the debt, or do I need something in writin first?

Regards

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Partial settlement is fine, as long as it's still full and final.

    Get it in writing first.
  • Willing2Learn
    Willing2Learn Posts: 6,294 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Get it in writing first.
    When you request confirmation in writing, you want it to say that the account will be settled, closed and you won't be chased further on down the line. You want them to say that they will update your credit files to show the account as being partially settled.

    Edit: And welcome to the forum :)
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

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  • sourcrates
    sourcrates Posts: 31,510 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Partial settlement is fine, as long as it's still full and final.
    .


    Its actually a contradiction in terms isnt it, it cant be both full and final, and also a partial settlement, it must be one or the other.


    I would change the terminology used, as full and final can only be attributed to a full settlement, a partial settlement should say just that, with the stipulation the remaining balance will not be chased by the creditor or their agents.


    As long as you have words to that effect in writing, then your good to go.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Not really. Once defaulted, a full settlement is virtually impossible, due to suspension of interest.

    Full and final to my mindl just means 'enough to settle it once and for all'. It will always be partial compared to the agreement.

    Anyway, it's semantics. As long as it settles the account, that's good enough.
  • arcs
    arcs Posts: 2 Newbie
    Ok thanks

    Is the offer letter then sent me enought, or shall I still get them to post something in writing?
  • PixelPound
    PixelPound Posts: 3,058 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    It will be a settlement offer where they will agree to mark your file as partially satisfied with nothing owing. The letter should be enough, but call them - assuming they record their calls, and confirm you will receive confirmation once paid that it is settled with nothing left owing.
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