IKEA complaints

toshkininny

Hello, does anybody know an email address to send a complaint via email so I can attach a word document please? It's hard work going round in circles on their website trying to find something !

Thanks

shaun_from_Africa

You could submit the complaint using Resolver:
https://www.resolver.co.uk/companies/ikea-complaints/contact-details

Once you have reached the "Start your case now" page, there is a tab at the bottom where you can add an attachment.

toshkininny

Thanks, tried resolver, and it said I couldn't said a complaint that way.

George_Michael

You could send the e-mail of complaint with the attachment to:

Gillian.Drakeford@ikea.com (she is the retail manager for IKEA UK)
or
javier.quinones@ikea.com (He is the country manager)

and explain that you couldn't find a suitable customer service e-mail so could they forward it to the relevant people.
Even if they are not willing to forward it themselves, they may send you a suitable e-mil address for you to do so.

JGB1955

From their website.....


https://www.ikea.com/gb/en/customer-service/terms-and-conditions/

Disputes
In the event you have a complaint regarding a product or service purchased from IKEA, please contact us at [EMAIL="ikea.complaints.gb@ikea.com"]ikea.complaints.gb@ikea.com[/EMAIL].