We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

RBS/Natwest Rewards First Utility to Shell energy

Options
Dear all looking for the wisdom of crowds.

You may have seen today that first utility has been renamed Shell energy (https://www.moneysavingexpert.com/news/2019/03/first-utility-changes-its-name-to-shell-energy/?utm_source=MSE_Newsletter&utm_medium=email&utm_term=26-Mar-19-575-6&utm_campaign=nt-oneliners-two&utm_content=12)

Unfortunately RBS reward only pays 2% cashback on listed suppliers, first utility is on the list, shell energy is not. As such reward cash back will not be earned.

I have contacted RBS to ask then to add this name change, but they not having it, and just saying the list is the list.

Does anyone know how or who to directly contact to get Shell energy on their rewards list?

Thanks in advance

Comments

This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.