Small Claims Court - Holiday

waamo

What's the ballpark figure each of them owe and is it worth destroying any future relationship for?

photome

how many are going and whats the amount that this one girl owes, assuming you get the money from the other 2.


if its a large group would the others all chip in a bit and cover her non payment

steampowered

The terms and conditions which comms69 posted state that:

The Supplier/Principal may charge the cancellation or amendment charges shown in their terms and conditions (which may be as much as 100% of the cost of the Travel Arrangements and will normally increase closer to the date of departure)."

I think it is worth challenging the agent. Don't just take their word for it that you have to pay 100%. Ask them for a copy of the terms and conditions which show that the cost is 100%.

If it turns out that 100% of the holiday is payable for the cancelling individuals, it is possible to bring a small claim against the girls that are refusing to pay their share.

The supplier probably has to mitigate their loss by trying to re-sell the places to someone else (if this is even possible?). You can make this point to the agent. I suppose whether this is possible depends how far away you are from the travel date.

Personally, I would challenge the agent in the first instance.

pelirocco

Comms69 wrote: »

No. If you cancel you wont be paying the full balance I'm almost certain of that. I'm guessing this is a foreign company.


Why bother with a deposit if it cant be cancelled?...

because its the terms and conditions , used by most ( if not all ) holiday companies

pelirocco

https://www.onthebeach.co.uk/blog/beach-cancellationamendment-info/

pelirocco

11. Changes and Cancellations by You
Any cancellation or amendment request must be sent to us by accessing your booking online and will be processed by our Amendments Team. Please ensure that you have received written confirmation of any changes to your booking prior to travel. Whilst we will try to assist, we cannot guarantee that the Supplier/Principal will meet such requests. Amendments and cancellations can only be accepted in accordance with the terms and conditions of the Supplier/Principal of your Travel Arrangements. The Supplier/Principal may charge the cancellation or amendment charges shown in their terms and conditions (which may be as much as 100% of the cost of the Travel Arrangements and will normally increase closer to the date of departure). In addition, you must pay us an administration fee as set out in the table below. We will notify you of the exact charges at the time of amendment or cancellation.

Requested Change Administration Charge
In flight extra requests after booking confirmation e.g. pre booking seats or adding hold baggage Supplier/Principal’s Charge + £30.00 administration fee per booking to OTB
Change of hotel Cancellation of original hotel + cost of new hotel + £80.00 administration fee to OTB
Change of dates Cancellation of original holiday + cost of new holiday + £80.00 administration fee to OTB
Change of title, initial, first name or surname after booking confirmation Supplier/Principal’s charge + £30.00 administration fee per person to OTB
Add Passengers to the booking Supplier/Principal’s charge + £50.00 administration fee per person to OTB
Remove Passengers from the booking Supplier/Principal’s charge + £30.00 administration fee per person to OTB
Cancellation of booking inside of 28 days Supplier/Principal’s charges + £150.00 administration fee to OTB
Cancellation of booking outside of 28 days Suppliers/Principal’s charges + £30.00 per person, with a maximum charge of £150 administration fee to OTB
Please note:

- Some Supplier/Principals do not allow changes and therefore full cancellation charges will apply;
- Administration fees are non-refundable in the event you cancel your booking.

Comms69

pelirocco wrote: »

because its the terms and conditions , used by most ( if not all ) holiday companies

pelirocco wrote: »

https://www.onthebeach.co.uk/blog/beach-cancellationamendment-info/

pelirocco wrote: »

11. Changes and Cancellations by You
Any cancellation or amendment request must be sent to us by accessing your booking online and will be processed by our Amendments Team. Please ensure that you have received written confirmation of any changes to your booking prior to travel. Whilst we will try to assist, we cannot guarantee that the Supplier/Principal will meet such requests. Amendments and cancellations can only be accepted in accordance with the terms and conditions of the Supplier/Principal of your Travel Arrangements. The Supplier/Principal may charge the cancellation or amendment charges shown in their terms and conditions (which may be as much as 100% of the cost of the Travel Arrangements and will normally increase closer to the date of departure). In addition, you must pay us an administration fee as set out in the table below. We will notify you of the exact charges at the time of amendment or cancellation.

Requested Change Administration Charge
In flight extra requests after booking confirmation e.g. pre booking seats or adding hold baggage Supplier/Principal’s Charge + £30.00 administration fee per booking to OTB
Change of hotel Cancellation of original hotel + cost of new hotel + £80.00 administration fee to OTB
Change of dates Cancellation of original holiday + cost of new holiday + £80.00 administration fee to OTB
Change of title, initial, first name or surname after booking confirmation Supplier/Principal’s charge + £30.00 administration fee per person to OTB
Add Passengers to the booking Supplier/Principal’s charge + £50.00 administration fee per person to OTB
Remove Passengers from the booking Supplier/Principal’s charge + £30.00 administration fee per person to OTB
Cancellation of booking inside of 28 days Supplier/Principal’s charges + £150.00 administration fee to OTB
Cancellation of booking outside of 28 days Suppliers/Principal’s charges + £30.00 per person, with a maximum charge of £150 administration fee to OTB
Please note:

- Some Supplier/Principals do not allow changes and therefore full cancellation charges will apply;
- Administration fees are non-refundable in the event you cancel your booking.

So you can cancel - like I posted above (those same T&Cs)

steampowered

Comms69 wrote: »

So you can cancel - like I posted above (those same T&Cs)

The T&Cs you posted clearly state that upon cancellation a charge of up to 100% of the travel arrangements can be made.

That would appear to be in respect of charges levied by the ultimate supplier, rather than the Beach's charges as travel agent.

Aylesbury_Duck

Never mind the hen do, think how much fun the wedding's going to be...

Presumably these three family members/friends are no longer coming to the wedding, either.

Comms69

steampowered wrote: »

The T&Cs you posted clearly state that upon cancellation a charge of up to 100% of the travel arrangements can be made.

That would appear to be in respect of charges levied by the ultimate supplier, rather than the Beach's charges as travel agent.

Yes upto, but unlikely to be 100%