We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Paypal Claim Denied

Hello

I am new here.

I wanted a bit of advice. I am a veteran and do a bit of military reenactment I ordered a reproduction uniform from a replicator site based in India and had a uniform made. I paid £250 dollars. When it arrived it was nothing like I had been promised. It was the wrong uniform, stitching wasn't straight, wrong trousers very thin material akin to a fancy dress costume. I contacted the seller who up until this point had answered emails but now didn't respond.

I filed a paypal dispute but lost claim due to it being a custom made item. I think I might have paid some of it via my credit card. Is there anything I can do?

Comments

  • Caz3121
    Caz3121 Posts: 15,874 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    have a look on the t&cs of the contract.
    research Indian consumer rights
  • dj1471
    dj1471 Posts: 1,969 Forumite
    Part of the Furniture 1,000 Posts Home Insurance Hacker!
    You can appeal the claim and make it clear that the item was significantly not as described. Being custom made makes no difference when it comes to SNAD claims.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.1K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.2K Work, Benefits & Business
  • 600.8K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.