Right to a refund? ‘66 Plate Kia Niro.

k3lvc

Bendoubleyew wrote: »

Thanks for your responses. Just to confirm, am I on solid ground rejecting the car even though I’ve owned it for over 7 weeks because It’s spent 5 of those weeks in the garage? They’ve car the car since Saturday morning this time around and I’m yet to hear from them so I’m assuming it’s not a simple fix. I’ve lost confidence in the car and really would just like my money back so I can start again.

As TadleyBaggie asks above who did you buy the car from ? Is it Kia Approved and is the garage repairing it the same garage you bought it from ?

Bendoubleyew

Hi again, I bought the car from a Kia main dealer and it’s being looked at (hesitant to say fixed) at the same garage.

Ben.

neilmcl

chuffniut wrote: »

If it's a different fault you can't reject it. If for example a coil pack failed and it was fixed, three weeks later an alternator failed, you couldn't reject the car. You could, if there was a failed attempt to fix the alternator but thats not what you're saying I don't think.

OP you're within your rights to reject this IMO.

This is absolutely incorrect and a poor understanding of the legislation.

neilmcl

Bendoubleyew wrote: »

Hi again, I bought the car from a Kia main dealer and it’s being looked at (hesitant to say fixed) at the same garage.

Ben.

So have you approached them to reject the car yet?

You short-term right to reject period is running out.

k3lvc

Bendoubleyew wrote: »

Hi again, I bought the car from a Kia main dealer and it’s being looked at (hesitant to say fixed) at the same garage.

Ben.

In which case as Kia Approved Used you had 1yrs breakdown cover


Have they given you an alternative vehicle why they have yours ?


Who's the dealer ? Arnold Clark ?