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Is my money gone?

I just opened a Santander Regular saver and I believe I was supposed to transfer in £200 but I transferred in £300.
Obviously I cannot get the money back out and I think they're only going to give me interest on £200.
Does this mean that I have wasted those £100? What is going to happen now?
Do I need to transfer £200 or just £100 next month to make use of the savings?

Please help!

Comments

  • bowlhead99
    bowlhead99 Posts: 12,295 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Post of the Month
    edited 16 March 2019 at 9:54PM
    They will have thrown the extra £100 in the rubbish bin. So, next month you will need to put the full £200 maximum in, to leave you with £400 in the account all earning interest.

    Or, you might choose to believe that the extra £100 is in the account waiting for you, but not currently earning any interest as it exceeds the maximum deposit for this month. If you choose to believe that version of events, it probably makes sense to just put £100 in next month and then you will be back within the limits.

    You might like to give them a call, because if you break the account rules by paying in more than the limits, they reserve the right to convert it into a normal savings account with a lower interest rate.
  • jamei305
    jamei305 Posts: 635 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Speak to them. On one "one of those days" days I managed to do the same thing while also moving £5000 to into my mortgage account instead of my current account. They just reversed both transfers and told me not to do it again.
  • Neil_Jones
    Neil_Jones Posts: 9,801 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Normally what happens if the extra overpayment, if the account is set up correctly, should "bounce back" if it goes over the limits on the account. That was the experience when a Virgin Money Regular Saver I had was inadvertently overpaid (and had one standing order too many the following month after it had matured).

    But of course Santander probably do things differently so the easiest solution is just phone them up and ask for it to be sorted out.
  • Alice_Holt
    Alice_Holt Posts: 6,094 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    edited 17 March 2019 at 6:01PM
    Santander savings contact number
    0800 015 1436
    8am to 8pm Monday to Friday
    8am to 6pm Saturdays and Sundays
    Free from UK mobiles and landlines

    (My telephone number location fee is a very reasonable £100!) :D
    Alice Holt Forest situated some 4 miles south of Farnham forms the most northerly gateway to the South Downs National Park.
  • planteria
    planteria Posts: 5,322 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    yes, calling them is vital.. but with £100 contribution next time it should work out fine.
  • Alexland
    Alexland Posts: 10,561 Forumite
    Eighth Anniversary 10,000 Posts Photogenic Name Dropper
    https://www.santander.co.uk/personal/savings-and-investments/savings/regular-esaver
    If you don’t fund the account from your Santander current account or if you deposit more than £200 in any month, Santander reserve the right to change your account into an Everyday Saver.
    If this happens you can close the account and start a new regular saver account.

    Alex
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