Faulty top - Singapore

Cerenia

Bought a top ; http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&rd=1&item=110189514578&ssPageName=STRK:MEWN:IT&ih=001 , and it arrived yesterday, love it, but 3 eyelets are about to fall out, one eyelet only half there, so I emailled the seller asking if I could get an exchange or a partial refund towards getting it fixed, and she's sent a blunt message asking to send it back to a certain address. What postal service do I have to look for to send this back guaranteed so i'm protected for a refund? And the cost of it obviously?

Thanks all

Cerenia

Sorry to bump, but just wanted advice.

ormus

for the 12 quid i wouldnt bother. get someone to repair it for you,, ie your granny.
see if the seller will give up a partial refund?

you can buy an eyelet tool in the poundshop.

Cerenia

ormus wrote: »

for the 12 quid i wouldnt bother. get someone to repair it for you,, ie your granny.
see if the seller will give up a partial refund?

you can buy an eyelet tool in the poundshop.

I've looked at that, as I deal with eyelets myself. Can't find any that small - my kit cost £5 a time, so I may do, but scared of ruining it.

Cerenia

Sorry to bump this up, but just more advice:

After failing to find eyelets small enough for the top and finding out 3 of the front straps are sown on back to front, I sent the top back, and recieved it back with "No Known Address" on it, so contacted the seller, who's just given me another different address! Can you go through a paypal dispute for a partial refund? I'm not sending the top again, but unhappy with this, and opening a dispute for a full refund seems greedy somewhat.

pulliptears

Could you go under "item not as described"? Auction states its Brand New and Unworn, but if its damaged it could have been worn.

Its a gorgeous top BTW!! Problem is when I wear bondage style tops the kids hook me up to the furniture...

Cerenia

pulliptears wrote: »

Could you go under "item not as described"? Auction states its Brand New and Unworn, but if its damaged it could have been worn.

Its a gorgeous top BTW!! Problem is when I wear bondage style tops the kids hook me up to the furniture...

Lol! I decided to wear this top after work, so I get dressed and go to get searched out to see my deputy roll his eyes at me - we get scanned with a metal detector before we go home, and the top they sent me has chains up the side, not ribbon!

pulliptears

Cerenia wrote: »

Lol! I decided to wear this top after work, so I get dressed and go to get searched out to see my deputy roll his eyes at me - we get scanned with a metal detector before we go home, and the top they sent me has chains up the side, not ribbon!

Haha!!

But, there you have the answer. Its not as described. Its different to the auction! File a not as described claim and tell the seller you will settle for a partial refund :D

Edited to add, a lot of their poor feedback is for quality issues.