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Compensation advice - was sold the wrong property
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Was it even a proper estate agent, or one of the online ones that's basically an email forwarding facility where the seller uploads his own photos and replies to emails from enquiriers?A kind word lasts a minute, a skelped erse is sair for a day.0
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So your Mother undertook absolutely NO due diligence whatsoever. She didn't look at the place, didn't ask any one to look at it for her, no survey, nothing?
And now she wants to blame someone else for her inactions?
Sorry, but your Mother needs to have a serious word with herself.
If it wasn't my mother and it wasn't so tragic I would be inclined to agree !0 -
Indeed, if it's a cheap house then one would expect the seller to be seeking a cheap marketing fee. If the seller offers to produce the description and already has photos on file, why would the EA need to visit? It's not compulsory.Owain_Moneysaver wrote: »Was it even a proper estate agent, or one of the online ones that's basically an email forwarding facility where the seller uploads his own photos and replies to emails from enquiriers?
It was a genuine estate agency, they have an office not just online. And yes, it was exactly as you describe I think, in that the seller provided everything and the agent never set foot in the place.
Looking at their google reviews page it does seem that every negative review (of which there are a fair few) the people involved dealt with the same staff member as my mum so there must be something in it..0
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