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Manufacturer Guarantee - Refusing to repair

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Comments

  • Poison877
    Poison877 Posts: 42 Forumite
    10 Posts First Anniversary
    Thank You , will keep You posted
    If You got nothing nice to say , don't say anything at all
  • Pete_Smith
    Pete_Smith Posts: 21 Forumite
    Impact damage can take ages to show up.
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    DoaM wrote: »
    Bought December ... dent has been there for months. Which is it? It's only been 3 months. Or did you mean December 2017?
    Poison877 wrote: »
    Sorry I mean Dec 2018
    That's exactly the point I was making ... it has only been THREE months since purchase. So what are you classifying as months in "a tiny dent at the bottom which has been there for months"? You damaged it within days of getting it?
  • Poison877
    Poison877 Posts: 42 Forumite
    10 Posts First Anniversary
    Basically yes : was just a week or so after purchase.
    If You got nothing nice to say , don't say anything at all
  • societys_child
    societys_child Posts: 7,110 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    As already mentioned, the fact it carried on working, doesn't mean that the problem isn't a result of the damage it sustained 3 months ago.
  • Rainbowgirl84
    Rainbowgirl84 Posts: 1,175 Forumite
    1,000 Posts Fourth Anniversary Combo Breaker
    Poison877 wrote: »
    Basically yes : was just a week or so after purchase.

    So it's in perfect cosmetic condition, apart from the damage? Does that sound okay to you?

    What else has happened to it that doesn't show up as a dent?

    Self damaged in the first week...I'd have cried!
  • Poison877
    Poison877 Posts: 42 Forumite
    10 Posts First Anniversary
    Luckily they said they will repair it for free.
    L:j
    If You got nothing nice to say , don't say anything at all
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,948 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    That's good. Look after it from now on.
This discussion has been closed.
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