Unauthorised Vehicle - CEL

woody2019

Two weeks ago The Driver rejoined a leisure centre. In these two weeks the Driver had been three times and parked in the leisure centre car park each time.

When the driver signed up they were not told that they needed to enter the vehicle registration when they entered the leisure centre. This is a new policy and was not enforced when they were a member in the past. They were also not told they would incur a £60 charge. The Driver has now received two charges in the post, rising to £100 if not paid. The letters show the license plate of the car and the times in which the car was parked. The driver understands the fines are there to stop non leisure centre users using the car park, however the driver was a member of the leisure centre and would have entered registration details had they known. The driver then complained to the Leisure centre who said there was nothing they could do as a private company ran the car park, CEL. They advised the driver appeal the charge with CEL. The driver got the leisure centre to send an email to the driver explaining that the driver was a member, that they were not informed of the charge or the requirement to enter registration upon entrance to the centre. The driver was going to appeal but saw on this forum and decided to wait. The Driver is now not sure what to do. The driver has evidence from the leisure centre that they were using the car park for the correct purpose, but the company may say that they breached the terms and conditions regardless by not entering a registration. Should the driver not respond to the charge? Or should they write to the leisure centre head office, state what has happened and ask them to deal with the company as they must have entered a contract with them? Or should they send a legal response to the company CEL?

There are signs in the car park, but the driver did not see them. In returning these signs say authorised vehicles only. These signs do not state to enter registration. It was malpractice from the leisure centre to not tell the driver about the fines.

twhitehousescat

but who hired CEL , (was it the lesure centre?)

woody2019

Yeah the leisure centre

twhitehousescat

ok , cel may run the car park , by the leisure centre hired them and pay there wages , they CAN get it cancelled , perhaps the minion you spoke to did not understand

speak to higher up , explain that you and your party (30 friends) will be leaving the club and leaving nasty comments on twittle / faceache/trip adviser/webpage unless those are cancelled quickly

Redx

it was the KEEPER, not the DRIVER, that received the postal notices

so has the KEEPER outed the driver to CEL ?

woody2019

Thank you both for your replies. The DRIVER will send an email to the leisure centre requesting they remove the charges.

The KEEPER has not outed the DRIVER - CEL cannot currently confirm who the driver is.

Fruitcake

woody2019 wrote: »

Thank you both for your replies. The DRIVER will send an email to the leisure centre requesting they remove the charges.

The KEEPER has not outed the DRIVER - CEL cannot currently confirm who the driver is.

If The Keeper is a member of the leisure centre then it would be better if The Keeper complained, not The Driver. Presumably The Keeper was an occupant of the car on the day in question.