Initial appeal Aintree University Hospital

Coupon-mad

In this case I would submit an appeal exactly as requested & tell the story just as it happened. No need to muddy the waters with hiding the identity of the driver just play it absolutely straight.

I would be amazed given the circumstances if the charge isn't cancelled as there are so many reasons why a charge in this instance would be invalid & unacceptable.

I agree.

Ralph-y, do an appeal saying it like it is and linking to the NHS Car Parking Principles:

Not adhering to the NHS patient, visitor and staff car parking principles - "charges... should be waived when overstaying is beyond the driver’s control (eg when treatment takes longer than planned"

Ralph-y

Thanks every one ... I will get on with that and let you know the outcome ......


Ralph:cool:

Ralph-y

so ..... 4 months later .....


Dear XXXXXX


Re appeal notification xxxxxx


I write to you to confirm that your appeal against breach of contract xxxxx has been successful on this occasion and the matter is now closed.


yours sincerely



The Car Parking Office




Ralph :cool:

Redx

Well done m8, it was worth it in the end

Umkomaas

Super result Ralph-y. Your experience of this stuff from being a regular forum contributor was too much for them.

Big monkey off the back!

Ralph-y

thanks ....


I have two views on this ...


1 Glad for my family member that it is done ..... did not help ongoing health issues.



2 In a way I wanted them to refuse the appeal to test out the refusal for any form of ADR .



I will update the latest FOI reply from the hospital trust on that thread later.


Again thanks to all for the comments.


Ralph:cool: