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Rejected - MISSED DEADLINE

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I have tried to claim for a PPI, from Woolwich now Barclays, however the bank has written to me saying they wrote to me back in 2001 and 2005 saying there was a high risk that your policy would not reach maturity value !!??
I apparently missed the deadline under the FCA COMPLAINT DISPUTE RESOLUTION
whats that got to do with PPI and should I go to the Ombudsman
I am very tempted to just let a company take it up and pay them 10% of any monies that they can obtain from my PPI
wHAT DO I DO ?

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    The only reason for you to be tempted to use a claims company is if you want to pay them a fee when they find out your complaint has already been made and rejected.

    Not sure why that would be tempting.
  • Nearlyold
    Nearlyold Posts: 2,379 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    The rejection letter from Barclays is referring to an Endowment Policy:- so either Barclays have made a mistake and confused your PPI complaint with an Endowment Policy OR you have made a mistake complaining about a PPI policy when in actual fact it was an Endowment Policy and you didn't have PPI at all. (or alternatively the policy number you gave Barclays was not for the PPI policy you did have)
  • I can see what your saying, but the reason for me to use a claims company is because of the hassle and I have tried doing it for myself.

    If I write to everyone that I have had a mortgage/bank with a PPI and to those I have a suspicion I got a PPI with my mortgage and they all say no. Then its worth me using a claims company with expertise to do it for me where I have failed.

    I have already as above been told despite my mortgage PPI i missed the deadline back in 2005 to a letter I did not receive ! and another said I never had a mortgage with them despite my paperwork saying i did !

    So hence my temptation to use them rather than do nothing or get the same from a ombudsman who agree with the bank.
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Unfortunately, claims companies don't have expertise. They just have a book of stamps, but you can buy these yourself. They're just regular stamps, not special ones.

    Remember that it is MORE hassle to use a claims company, as you need to provide them with all the information, but then rely on them copying it down correctly. The added stress and lower chance of success isn't worth paying for.

    I'll repeat- if you have already complained and been rejected, you will need to pay them a cancellation fee for wasting their time.
  • dunstonh
    dunstonh Posts: 119,680 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I have tried to claim for a PPI, from Woolwich now Barclays, however the bank has written to me saying they wrote to me back in 2001 and 2005 saying there was a high risk that your policy would not reach maturity value !!??

    Did you complain about PPI or an endowment policy?

    That response is about endowment policies. Nothing to do with PPI.
    I have already as above been told despite my mortgage PPI i missed the deadline back in 2005 to a letter I did not receive ! and another said I never had a mortgage with them despite my paperwork saying i did !

    Did you actually have mortgage PPI? Or did you have an endowment policy?

    PPI is not a complaint process or method. It is an actual product. You can only complain about PPI if you actually had PPI.
    I am very tempted to just let a company take it up and pay them 10% of any monies that they can obtain from my PPI

    If you didnt have PPI then how would that help you?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • AnotherJoe
    AnotherJoe Posts: 19,622 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    I have tried to claim for a PPI, from Woolwich now Barclays, however the bank has written to me saying they wrote to me back in 2001 and 2005 saying there was a high risk that your policy would not reach maturity value !!??
    I apparently missed the deadline under the FCA COMPLAINT DISPUTE RESOLUTION
    whats that got to do with PPI and should I go to the Ombudsman
    I am very tempted to just let a company take it up and pay them 10% of any monies that they can obtain from my PPI
    wHAT DO I DO ?


    A very good question since your complaint seems to be about an endowment policy which is nothing to do with PPI.


    PPI is not the same as endowment policy any more than a banana is the same as a fish.
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