Kwik-Fit Store card

s4f8606

Hi some years ago I had a Kwik-Fit store card issued by GE Finance (now Santander). I put a claim in for PPI and have received a letter back from Santander offering me a final settlement payment of £200. With previous successful claims the award has been itemised and included interest, but Santander has not done this. I suspect that they have no actual details of the account and this is actually more a goodwill gesture as they know that PPI was in general mis-sold on this product. I m not sure how much I paid but know i had it several years and with the price of tyres and exhausts it wouldnt of been a small amount and i presume the ppi was a percentage of the total paid.
My question is should I accept this payment or try and hold out for more either directly with Santander or through the ombudsman or even better has anyone else had experience of this.

Many Thanks

Nasqueron

They are obliged to pay you back what you paid in PPI + associated interest. They will have paid up as an auto payment due to the low value.


PPI was typically 70-80p per £100 of debt so no, not really a % of the debt.


Provide your own records from your archive if you know you paid more and they will increase the payout. The FOS will not make them give you more money unless you prove you paid more.