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Permission to park being ignored

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I recently parked at a hotel carpark to collect an envelope left by my client. The client is the marketing director of the hotel group and I parked in their carpark for 20 minutes whilst the reception tried to locate the item. I work as a marketing consultant for that hotel gorup and sign in on the keypad when I have meetings, but did not on the occasion as I thought the process would only take 5 minutes. Days later I received a fine from Parking Eye. I appealed saying I had permission from the client and that it is their UK HQ for marketing. My appeal was turned down.

I spoke to my client and he told me to give Parking Eye his name and ask them to contact him directly to verify that I was ok to park to collect the item. Parking Eye have emailed back saying: "As your appeal has now been rejected and a POPLA verification code provided, we referyou back to correspondence sent to you recently. If you wish to make further points weadvise that these are raised within an appeal to POPLA."

From what I read POPLA will simply uphold the initial finding or is that inaccurate? I cannot believe that a £100 fine is being pursued when I clearly had the hotel's permission to park in the carpark to collect some photocopied items. I cannot imagine any court would uphold a fine when a person is given permission by a senior manager of an organisation to come onto their premises to collect something?

However, I realise that the law is a strange thing. HAs anyone got any advice based on recent processes. Should I appeal with POPLA or should I ignore the demand and wait for a court summons and then presetn eveidence of the permission from the hotel?

Comments

  • Half_way
    Half_way Posts: 7,472 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Is the marketing director aware of the damage to a businesses reputation parking eye etc cause?

    As for what you've received from parking eye, this is not a fine.
    You should get the hotel to cancel.
    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
  • gardner1
    gardner1 Posts: 3,154 Forumite
    Well no surprise your initial appeal was rejected
  • fisherjim
    fisherjim Posts: 7,111 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    ElKel wrote: »
    I spoke to my client and he told me to give Parking Eye his name and ask them to contact him directly to verify that I was ok to park to collect the item. Parking Eye have emailed back saying: "As your appeal has now been rejected and a POPLA verification code provided, we referyou back to correspondence sent to you recently. If you wish to make further points weadvise that these are raised within an appeal to POPLA."

    From what I read POPLA will simply uphold the initial finding or is that inaccurate? I cannot believe that a £100 fine is being pursued when I clearly had the hotel's permission to park in the carpark to collect some photocopied items.


    I think you are missing some background here:


    As already stated this is not a fine.


    It is a charge imposed by greedy scammers whose only income is from these catch em all charges and they won't have taken any notice of the directors request.

    It will have ended up with an office paper pusher that won't even have read past the first line.


    POPLA though not on your side exactly will uphold a good appeal if based on the correct points.


    You should still pursue your client though as it's their tame Muppets that have caused you this inconvenience and they need to know what damage these greedy idiots can do to their business.
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I spoke to my client and he told me to give Parking Eye his name and ask them to contact him directly to verify that I was ok to park to collect the item. Parking Eye have emailed back saying: "As your appeal has now been rejected and a POPLA verification code provided, we referyou back to correspondence sent to you recently. If you wish to make further points weadvise that these are raised within an appeal to POPLA."

    A while back, Parking Eye objected to being called cowboys, but here they are again, acting as cowboys and probably spivs.
    To behave in a reasonable manner, they should have contacted your client.

    Get this in writing from your client that you had permission. Not just for POPLA but should this go to court, you can show a judge how PE has acted in a unreasonable manner and this could have been resolved but PE has decided to waste the courts time.

    POPLA might favour PE ... the courts don't ?

    It's because PE and their ilk having been screwing the public for such a long time that the new government code of practice will soon be ready to go
  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    10,000 Posts Combo Breaker
    I spoke to my client and he told me to give Parking Eye his name and ask them to contact him directly to verify that I was ok to park to collect the item. Parking Eye have emailed back saying: "As your appeal has now been rejected and a POPLA verification code provided, we referyou back to correspondence sent to you recently. If you wish to make further points we advise that these are raised within an appeal to POPLA.

    Were you seriously expecting a PPC to take the initiative to ring up a 3rd party with a view to giving up £100?? That goes beyond naivety!

    The marketing director should have been made to contact them and it is not too late for that to happen. Get on to him!!!!
  • ElKel
    ElKel Posts: 2 Newbie
    In the end I have done just that. I imagine the client will have access to Parking Eye that is hidden from the rest of us. I have just emailed him to ask if he could contact them directly to get this ridiculous charge rescinded
  • Half_way
    Half_way Posts: 7,472 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Keep us updated.
    Is your client aware of the damage that Parking eye and other un regulated parking companies can do to a business such as a Hotel/pub/guesthouse?
    I'm guessing that the hotel will/may have a trip advisor page, take a look.


    Here are a few mentions of Pakring eye on trip advisor:
    https://www.google.com/search?source=hp&ei=rO6HXIXBBa-CjLsPlKGz8A4&q=site%3Ahttps%3A%2F%2Fwww.tripadvisor.co.uk%2F+%22parking+eye%22&btnK=Google+Search&oq=site%3Ahttps%3A%2F%2Fwww.tripadvisor.co.uk%2F+%22parking+eye%22&gs_l=psy-ab.3...2075.11370..11586...3.0..0.213.1670.20j2j1......0....1j2..gws-wiz.....0..0j0i131j0i10.jNI6wujIgjM
    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
  • Coupon-mad
    Coupon-mad Posts: 151,558 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ElKel wrote: »
    In the end I have done just that. I imagine the client will have access to Parking Eye that is hidden from the rest of us. I have just emailed him to ask if he could contact them directly to get this ridiculous charge rescinded
    Every deluded landowner that gets persuaded to allow P/Eye to harass their visitors has a 'USER MANUAL' and it includes an email for cancellations. Easy for him to do.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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