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Cheap Energy Club using wrong tariff

paulh2008 Posts: 18 Forumite

12 March 2019 at 11:26AM in Energy

My existing deal is coming to an en soon and CEC uses my suppliers default tariff to show what I will be paying next year - fair enough.

But my provider has offered me a new tariff that is significantly cheaper.

I've changed my details to show the new tariff, and CEC has accepted, them but every time I ask for a comparison it insists on using the default tariff and not the tariff I have entered, even though the new tariff is shown when logging-on.

This discussion has been closed.

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Cheap Energy Club using wrong tariff

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