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Direct Debit Schedule
DagmarGrace1974
Posts: 7 Forumite
in Energy
Hi,
Flow energy have issued me with 2 final bills. One was for £700+, which I just managed to pay. However, they then came back and hit me with another for £130.
They have agreed to paying it off monthly. However, they are refusing to issue me with an agreement, and monthly amounts to be taken from my account. They're saying that I have to complete the DD mandate first.
I'm sure this can't be correct? Why would anyone give a company licence to remove unspecified amounts from their bank?
Thanks for any help
Flow energy have issued me with 2 final bills. One was for £700+, which I just managed to pay. However, they then came back and hit me with another for £130.
They have agreed to paying it off monthly. However, they are refusing to issue me with an agreement, and monthly amounts to be taken from my account. They're saying that I have to complete the DD mandate first.
I'm sure this can't be correct? Why would anyone give a company licence to remove unspecified amounts from their bank?
Thanks for any help
0
Comments
-
Isn't that what direct debit is anyway? You're specifically allowing them to debit future unknown amounts which will vary depending on your usage.
In any case if they've told you over how many months your £130 will be paid off over, you can work it yourself. £130 over 12 months is about £11 a month.0
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