IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Wrong reg

Please advice.
I received a fine from parking eye, saying that I hadnt paid, which I knew I bad. Luckily I found the ticket, not having cleaned the rubbish from the car, found that I had put the wrong first two letters ( start of my old car, and the rest this car reg). I hadnt realised until I received the fine.
I gave appealed as it was a genuine mistake, and they have reduced it to £20.00. Please advice with what to do...should I pay it or appeal again.
Thanks in advance

Comments

  • lincroft1710
    lincroft1710 Posts: 18,969 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    How much was the original penalty?
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
  • System
    System Posts: 178,356 Community Admin
    10,000 Posts Photogenic Name Dropper
    Parking charge £100 or £60 if paid by 8.3.19. But I dad appeal so I've 14 days ..
    Wasnt trying to not paid the carpark fee, just put in wrong registration unaware of this mistake.
    Thank you for replying
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    if they havent given you a popla code, appeal again and state the BPA and POPLA position regarding VRM entry mistakes (trivial and de-minimis)

    if HX can say so, then so can PE

    BPA’s Statement on Ethical Car Park Management

    The British Parking Association (BPA) recently released a statement on the importance of ethical car park management, following Chief Executive Andrew Pester’s appearance on BBC One’s Watchdog as part of a feature on the use of automatic number plate recognition (ANPR) systems by private parking operators.
    An Independent Appeals Service

    The statement issued by the British Parking Association addressed the importance of ethical car park management, labelling it as “essential for a better parking experience”.
    In accordance with this, all members of the British Parking Association who manage parking on private land are automatically subscribed to POPLA, which is an entirely independent appeals service. POPLA was launched in 2012 and, since then, has processed over 200,000 appeals, 50% of which were won by the motorist as opposed to the operator.
    Allowing for Human Error

    In the BPA’s statement, mention is made to the possibility of a parking charge notice (PCN) being issued as a result of human error, saying, “we do recognise that errors can occur and they can be upsetting for the motorist.”
    “In many cases, parking tickets are cancelled by the operator when they are given additional information,” said the BPA.



    We can confirm that, with HX Car Park Management, this is absolutely the case. Not only that, but in every instance of a PCN being issued, we will actively assess the possibility of human error. To this end, if the number plate entered by the motorist displays up to two characters’ difference from the number plate of the vehicle in question, we will automatically dismiss the case as human error and recall the relevant parking charge.
  • System
    System Posts: 178,356 Community Admin
    10,000 Posts Photogenic Name Dropper
    Being a bit think here... can you please explain what Bpa, popla , Hx and PE means.
    Sorry if I've put in wrong place, I did look but it was so confusing. Thanks
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Dean000000
    Dean000000 Posts: 612 Forumite
    Janey. Do listen to red and coupon mad - they know their stuff, and won’t thank me for what I’m about to say....

    But, just decide whether any of the time spent dealing with this, writing letters, and any anxiety this may cause you is worth £20...

    To some it’s a matter of principle, to others it’s just not worth it....

    To reiterate tho...these boys know what they are doing and Saying - just giving an alternative view that our might not have considered...
  • System
    System Posts: 178,356 Community Admin
    10,000 Posts Photogenic Name Dropper
    Thank you for your advice. I did check the newbies post but to be honest found it all rather confusing. But I am now sorted.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.4K Banking & Borrowing
  • 253.3K Reduce Debt & Boost Income
  • 453.8K Spending & Discounts
  • 244.4K Work, Benefits & Business
  • 599.6K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.