Sky Q Billing

venomx

Bill is supposed to be £37

- £22 for entertainment

- £5 kids

- £5 hd

-£5 on demand



my next bill is £63. However the following two are £37.

I phoned Sky, and could barely understand the poor guy due to his lack of english.
However from what I could decipher is the £63 bill covers 7th march to 26th april
SO a month and a half, which makes sense.

My first bill came out 15 days ago, and was due to come out again yesterday as on their website it says " A second payment will be taken approximately 14 days after your first bill was paid,."

This hasn't happened, so now i am confused.

Neil_Jones

This is normal for Sky they bill a month in advance normally but as a new customer they take one payment about 14 days after you join and then another one two weeks or so later to balance things out to be a month in advance.

venomx

Thanks @Neil

Makes sense however it’s past two weeks since my first bill and they haven’t taken a second payment

Neil_Jones

It'll balance itself out in the end, don't worry.