Computer query- possible virus?

judygarland

I've recently been helping some elderly neighbours with selling stuff on Ebay. They purchased a PC especially to dabble and had a young lad (who is very bright) to set everything up for them.

I ran a virus checked on their PC the other day and I noticed something which was saying that it checked a file called "keystroke logger" or something to that effect and I am a bit concerned that this young lad has loaded some sort of malicious software that tracks passwords etc or whethwe there is a virus on there that they have inadvertently downloaded from some attachment.

The PC is top spec but is really really slow and the machine seems to be constantly busy and acting as if its up to something in the background. There is also a wireless keyboard and mouse, both of which are intermittent due to this "extra" stuff going on.

Any advice would be greatly appreciated.

cheers
Judy

Moneymaker

I confess my ignorance. I've always used Apple Macs. I bought me elderly Mum one two years ago. Thank goodness I didn't get an ordinary PC. She lives 150 miles away!

superscaper

Aside from the Mac advertising , you could go through the malware removal thread sticky and see if that improves the performance. Keystroke loggers aren'y usually false positives so it sounds like something genuinely malicious. How that came to be there can be anyone's guess.

albertross_2

Start scanning


http://free.grisoft.com/doc/download-free-anti-spyware/us/frt/0

http://www.superantispyware.com/download.html

http://www.bitdefender.com/site/Downloads/browseEvaluationVersion/1/42/

http://www.avast.com/eng/avast_4_home.html

http://www.grisoft.com/doc/download-free-anti-rootkit/us/crp/0

spakkker

Was it spybot that you saw 'keylogger' on. That program is full of mentions of such stuff-dialer,etc.- it makes the user more concerned so they maybe spend money on more 'security'. Bin spybot.Try the kaspersky online scanner-it takes a while but I've found it very good. I use adaware and avg a/v and anti-spyware