Capital One message

GibbsRule_No3

I have a DD to monthly pay off my Capital One card, today I received a text message saying they delayed taking the DD. I’m assuming that because it is their error they could not charge interest for a late payment and that is why they texted me? Did other people have the same problem?

[Deleted User]

I received one as well:

There was a delay in Capital One claiming the direct debit for your Capital One card ending XXXX. We applied your payment to your Capital One account on the correct day, but this only left your bank account today. We're sorry for any inconvenience caused.

They credited the account with the payment on Monday 4th which was the payment due date but didn’t actually take the DD until today.

I wonder if I can claim compensation for the time I wasted checking my banking apps seeing why the DD wasnt taken..... ��

wavesandcurls

!!! wrote: »

I received one as well:

There was a delay in Capital One claiming the direct debit for your Capital One card ending XXXX. We applied your payment to your Capital One account on the correct day, but this only left your bank account today. We're sorry for any inconvenience caused.

They credited the account with the payment on Monday 4th which was the payment due date but didn’t actually take the DD until today.

I wonder if I can claim compensation for the time I wasted checking my banking apps seeing why the DD wasnt taken..... ��

What do you want compensation for.

[Deleted User]

wavesandcurls wrote: »

What do you want compensation for.

Sarcasm.

You need to have been here long enough

[Deleted User]

!!! wrote: »

I received one as well:

There was a delay in Capital One claiming the direct debit for your Capital One card ending XXXX. We applied your payment to your Capital One account on the correct day, but this only left your bank account today. We're sorry for any inconvenience caused.

They credited the account with the payment on Monday 4th which was the payment due date but didn’t actually take the DD until today.

I wonder if I can claim compensation for the time I wasted checking my banking apps seeing why the DD wasnt taken..... ��

Absolutely. And some compo for the emotional distress!

A4445

I had the same message:rotfl:

20aday

I reckon £500 each should do it :rotfl:

BumbagBunny

Message for me:

Apologies. We've had an issue taking your direct debit on 02/03 for your Capital One card ending xxxx. Your payment took 06/03 instead. We will be in touch soon if there is any impact to you or your Captial One account.