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Printer won’t recognise cartridge
lonestarfan
Posts: 1,232 Forumite
in Techie Stuff
I know this is a common issue with compatible cartridges but I’ve googled a lot every day for a week and tried all the work arounds (ie hold this button down for 7 seconds and that etc) but none of them have fixed it for me.
I have a Canon mg6851. My compatible cartridges usually work but this time it won’t recognise my 2 new black cartridges and they are from the same batch of ones that do work! They do have a chip.
Has anyone got a more up to date work around that can help me please.
Many thanks.
I have a Canon mg6851. My compatible cartridges usually work but this time it won’t recognise my 2 new black cartridges and they are from the same batch of ones that do work! They do have a chip.
Has anyone got a more up to date work around that can help me please.
Many thanks.
0
Comments
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I occasionally encounter a similar problem with an HP Photosmart inkjet printer, where the printer complains that a new (HP-branded) ink cartridge is faulty, incompatible or is otherwise no good.
In these cases I find that, after a few attempts at re-seating the cartridge and/or re-starting the printer, the error goes away.0 -
Compatible cartridges are never as reliable as originals. Speak to the supplier and see if they have any suggestions or if they can replace them.0
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