Highview Parking fine. Tesco Culverhouse

veloista

A Charge Notice dated 4/3/19 was delivered today from Highview Parking for an overstay at Culverhouse Cross Tesco on the 22/02/19. There are ANPR images of the car entering (12:26) and leaving (15:59) the car park, but no evidence of the time the car was parked for.

They have not included a close up of parking regulations or stated the maximum parking time allowed, and have no evidence of the actual driver.

If a car occupant was elderly, with no blue badge, but were in Tesco for the entire time- lunch & shopping, then this does not seem an overly long time for a weekly shop. Would the claim template in the Newbies Sticky be successful in an appeal process.

Thanks in advance for any guidance

Le_Kirk

1. Complain to Tesco and explain that you, your family and friends cannot continue to shop there if there is a £100/£60 surcharge added to your shopping bill. Don't bother with Tesco staff, try the manager, if that fails send an e-mail to the CEO dave.lewis@uk.tesco.com.
2. Send the blue text template as is.

waamo

Highview almost always cancel on seeing the blue template. It's usually a question of how quickly rather than will they.

veloista

Thanks both, with the blue template, which drop down option should I use? Extenuating Circumstances or Other?

Le_Kirk

veloista wrote: »

Thanks both, with the blue template, which drop down option should I use? Extenuating Circumstances or Other?

You should choose OTHER and make sure that any other drop down boxes do not revert to their default position of DRIVER. Take a screen shot before you press submit!

veloista

Brillaint, thanks. Appeal submitted, screenshots taken, email send to Dave Lewis. Wait and see now