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Smashed window!

diz79
diz79 Posts: 351 Forumite
Part of the Furniture 100 Posts Combo Breaker
Can anyone help? Basically ive had my passenger window broken by a vandal. Ive found out through my insurance (bell) it would cost £95 excess with autoglass. Now I would go ahead normally but reading a lot of forums and online it seems bell falls under admiral insurance and it seems if I pay the excess I loose all my ncb (currently 9 years) is this correct? I have protected ncb (which says I can have two claims without any change) its all a bit confusing and dont want to obviously loose my ncb.


I understand every policy is different but if anyone has some insight would be greatly apprecaited.
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Comments

  • jimbo6977
    jimbo6977 Posts: 1,280 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    When I worked a Admiral Group many years ago, Bell policy conditions were different from Admiral or Diamond or Elephant. Best to check your policy booklet. You can always ask them if you are still unclear after that.
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,933 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ring them and ask them. I'm with Admiral and had my front windscreen replaced last autumn for the £95 excess. Renewed my policy in December, NCB unaffected.
  • diz79
    diz79 Posts: 351 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    jimbo6977 wrote: »
    When I worked a Admiral Group many years ago, Bell policy conditions were different from Admiral or Diamond or Elephant. Best to check your policy booklet. You can always ask them if you are still unclear after that.


    Policy booklet not very clear , ill call them, but someone also told me just telling them can affect policy renewall price.
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,933 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ask them on webchat as if you are a prospective customer, then.
  • Tokk
    Tokk Posts: 119 Forumite
    If you're protected NCB then it shouldn't lose you your NCB... Might still see premiums rise slightly either way, having reported it to insurance.

    Depending on the car it can be an easy enough DIY job sometimes, often at much less cost if you source a second hand window
  • wymondham
    wymondham Posts: 6,356 Forumite
    Part of the Furniture 1,000 Posts Photogenic Mortgage-free Glee!
    Ask them on webchat as if you are a prospective customer, then.

    good way of doing it, plus you can record the conversation....
  • wymondham wrote: »
    good way of doing it, plus you can record the conversation....


    No point if you are pretending to be someone else.
  • System
    System Posts: 178,374 Community Admin
    10,000 Posts Photogenic Name Dropper
    When I claimed for similar in the past when my car was broken into there was no effect on my NCB. When I've had it happen before with old cars I've just replaced the window myself from the scrappies as it was infinitely cheaper than the excess, typically around £20 or so.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Norman_Castle
    Norman_Castle Posts: 11,871 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Ive found out through my insurance (bell) it would cost £95 excess with autoglass
    Look locally for an independent car window installer. Most are happy to supply and fit used windows and may be cheaper than your policy excess.
  • Angus_Og
    Angus_Og Posts: 329 Forumite
    Go and buy one on ebay

    eg Ford Focus front window £21 delivered.
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