We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
We're aware that dates on the Forum are not currently showing correctly. Please bear with us while we get this fixed, and see Site feedback for updates.

Global Test Market now Lifepoints

What are peoples thoughts on Global Test Market changing to Lifepoints?


Generally speaking when survey sites change they change for the worse but so far I'd say the change has been alright.


One thing I always hated about Global Test Market was the number of surveys I'd get screened out of, so the consolation points are welcome even if they are less than 2p.


I also hated seeing all those surveys when you logged into the website that I'd never take because they never said how many points they were and didn't want to risk taking the dreaded prize draw surveys, but now they all give the time and points available.


On the downside the website is slow. The surveys are still pretty boring and the rewards aren't as good as they used to be, but this was also an issue with Global Test Market in recent times.
«1

Comments

  • bigisi
    bigisi Posts: 925 Forumite
    The life points site is atrocious, s;ow, poorly laid out and log out times are way way way too short.

    That said I've had my best month in a while compared to GTM so can put up with a couple of gripes. Almost kicked GTM into touch a couple of times in the past year but if Lifepoints means it keeps being a solid earner I'll stick with it.
  • libra10
    libra10 Posts: 19,321 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Although I agree about the website having a much clearer dashboard and more surveys to respond to, the new site is just as slow as the old one. It can take ages to log in, especially in the evenings.

    Also, the questions before some of the surveys start, eg Do you have a ferret? Have you been hunting moose? etc are ridiculous and annoying.
  • Marvqn1
    Marvqn1 Posts: 636 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    It's a long time since they changed to Lifepoints. It was about July 2017.
  • It's been awful since it changed for me - incredibly slow, 3 million emails a day which aren't for a particular survey just make you log in again to the (slow) homepage, surveys don't load, I was getting 2 points for not qualifying but that seems to have stopped in the last couple of days, plus it was variable whether those points were added to my account, 80% of the surveys I do complete seem to land at that CINT page and don't redirect back to Life Points or credit my account AND their activity page doesn't have any of the survey numbers on it so it is impossible to work out what I have or haves not been credited for.

    I would have ditched it completely, but I'm 30 points from payout so just trying to get ONE survey to credit so I can get my cash and run!
  • This has got to be the slowest server ive ever come across!
  • Willing2Learn
    Willing2Learn Posts: 6,294 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 7 March 2019 am31 10:23AM
    A right royal pain in the backside. It is a horrible user interface. At the moment I am currently unable to access any surveys :(
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    :smiley:
  • bigisi
    bigisi Posts: 925 Forumite
    Marvqn1 wrote: »
    It's a long time since they changed to Lifepoints. It was about July 2017.

    Right, and what about the fact that Global Test Market no longer exists and they now run on a website called Lifepoints? That’s the point of this thread which you seem to have missed.
  • Foxy16
    Foxy16 Posts: 247 Forumite
    Part of the Furniture 100 Posts
    edited 7 March 2019 pm31 2:24PM
    I have been with Global Test for years, also Mysurvey (ditched that last year, site slow and kicked out of so many surveys waste of time). At least with GTM e'mailing survey invites, you could click on the button and get taken straight to the survey, which was slow but not as bad as having to log into their site.

    That has now changed and you have to log in, takes ages then as it is so slow, you get logged out due to time out. I am finding most of the surveys start with those stupid questions, totally irrelevant to surveys, monotous and boring.

    I raised a ticket last week pointing all the above out, got a reply quite quickly, saying it will be passed to IT to look at. If everybody does this, perhaps (though I won't hold my breath), they may sort something out, otherwise this is another site I will ditch.
  • libra10
    libra10 Posts: 19,321 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    My experience is exactly the same Foxy16

    Also ditched My Surveys last year for the same reasons. Also finding the new Lifepoints site slow to the point of timing out frequently, especially in the evenings. The long list of boring monotonous questions seem pointless, whether they are some sort of attention check, not sure.

    By weekend I will either send a message on their Facebook page, or post a ticket. The more people who complain the more chance of improvements.

    Facebook https://www.facebook.com/globaltestmarket.gtm/

    Lifepoints https://www.facebook.com/LifePointsPanel/?__tn__=%2Cd%2CP-R&eid=ARBe43M05ENegOS1_fKwH31dCh_MFAfL7V1pruPD9o-8KCcvunYMDFpe_5kcuYdLc94UTCDuwMkY5KOw
  • Willing2Learn
    Willing2Learn Posts: 6,294 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 8 March 2019 am31 10:40AM
    I will also send a ticket complaining too. The more of us that complain, the more likely they are to remedy these problems...

    Edit: Complaint ticket sent...

    Edit: Received initial response:
    Hi!

    We have received your request and we are working on it. But before we can assist you further, have you checked the common solutions in the Help Center? Our FAQs are full of useful information that could help sort out your doubts.

    Not what you are looking for? No worries. We will get back to you as soon as possible. If you need to provide any additional detail, feel free to respond to this message.

    The LifePoints Team
    I'm pretty sure this is an automated reply...

    Edit #3: Just received this response re the timeout issues:
    Good news! Your request has been resolved. Take a look at our response and let us know if you have any other questions. You can simply respond to this message to continue the conversation.

    Support Team (LifePoints)

    7 Mar, 18:24 GMT
    Sorry. We’re experiencing technical issues with our website that are temporarily stopping our members from logging into their LifePoints dashboard. We’re going to fix the issue as soon as possible. Please stand by and try to log in later today. Thank you for your patience and understanding.
    This does not cover all the issue. But maybe the problem is linked to the issues we are all having. And maybe this will improve the overall speed of the site...

    Edit #4: Just tried to access a new survey via an email link. The link took me straight to the survey. I did not need to logon. :)
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    :smiley:
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 348.4K Banking & Borrowing
  • 252.1K Reduce Debt & Boost Income
  • 452.4K Spending & Discounts
  • 240.9K Work, Benefits & Business
  • 617.3K Mortgages, Homes & Bills
  • 175.7K Life & Family
  • 254.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.