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Re: Norton Financial Services Limited

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Hello,

Just to kindly ask for some much needed advice in relation to trying to claim back ppi.

Back in 2004 I had a very short 6 month loan with Norton Financial Services Limited.

I have in my possession the original signed credit agreement customer copy that clearly shows the I paid £675.00 ppi on a £7500 loan.

It also clearly shows the 'Lender' as being 'Norton Financial Services limited'.

The problem I am faced with is that I contacted Norton Financial Services Limited directly to request my ppi refund along with statutory interest from 2004. However I was told that the ppi was sold to me by Norton Finance Uk Ltd and that they ceased trading in 2012 and all claims against them are being dealt with via the Fscs.

I contacted the FSCS and was told by them that I am 6 months out of luck to claim as they only deal with claims from January 2005.

My argument is that 'NO WHERE' on the credit agreement does it state that the lender of the loan is Norton Financial Services LTD with the ppi applied by Norton Finance UK ltd!

The name Norton Finance UK LTD is no where to be found on the credit agreement.

I feel this is nothing more than some kind of elaborate ruse or deception in order to avoid payout. Surely the lender shown on a credit agreement is the one responsible for a valid claim such as this?

So they not only missold ppi to me but failed in their duty to inform me via a legal and binding document of any other name they may trade under.

Therefore my question is do I have any legal redress or is a credit agreement literally not worth the paper it is written on?

Thank you in advance for any assistance

Comments

  • Bermonia
    Bermonia Posts: 977 Forumite
    500 Posts
    Lenders use various trading names - ultimately it comes down to who is regulated to sell products, as company does not appear to be regulated at time there is nothing more to be done.
  • dunstonh
    dunstonh Posts: 119,767 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    The problem I am faced with is that I contacted Norton Financial Services Limited directly to request my ppi refund along with statutory interest from 2004. However I was told that the ppi was sold to me by Norton Finance Uk Ltd and that they ceased trading in 2012 and all claims against them are being dealt with via the Fscs.

    It is quite common for secured loan and small loan providers to retail their product by a different distribution company or via brokers.
    I feel this is nothing more than some kind of elaborate ruse or deception in order to avoid payout.

    They dont need to as you bought in 2004. That is before the regulation of insurance. And in 2004, they would never have known what the PPI issue was going to grow into.
    Therefore my question is do I have any legal redress or is a credit agreement literally not worth the paper it is written on?

    Redress for what?
    The debt is repaid. So, the credit agreement means nothing
    It is pre-regulation. So, a PPI complaint will not apply.
    And it was repaid prior to 2008, so Plevin wont apply.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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