Useless, hopeless Revolut: can anyone recommend a better alternative??

davemorton

Another vote here for Starling. I was with revolt but moved over to startling when they opened their doors.

eDicky

accorian wrote: »

D'you think I'm unnecessarily duplicating the facilities of both Nationwide and Halifax by even bothering with another card -- I'm a retired senior and therefore only an occasional traveller nowadays, overseas holidays twice or three times a year.

Certainly there's no need to bother with the complexities and failings of Revolut if you just need a card to convert your pounds without fees on occasional travels, but it costs nothing to open a Starling account and use it in addition to what you have. It's added security in avoiding problems of declined, blocked or lost cards, and Starling even pay you a little interest....

gettingtheresometime

I'm not sure if you class me as a fanbois (& yes I had to look up the meaning) but I speak as I find.

I haven't had any problems with revolut that wasn't my fault. You have. We have two different opinions of the product.

photome

eDicky wrote: »

TransferWise Borderless does not give personal CHF account details for receiving funds (not for me anyway), but I believe Revolut does, and Fineco UK may do... Po

londoninvestor wrote: »

Yes Fineco does.

Revolut doesn’t offer a CHF account in my name ( it’s in Revoluts name )

If fineco does I will prob give it a try, the shares are held with quite plus

I am out of my comfort zone here

accorian

gettingtheresometime wrote: »

I'm not sure if you class me as a fanbois (& yes I had to look up the meaning) but I speak as I find.

I haven't had any problems with revolut that wasn't my fault. You have. We have two different opinions of the product.

Apologies: I certainly wouldn't apply that description to you, and sincerely hope I gave no offence. We are bound to have differing opinions arising from different experiences, and I have to say (if I haven't already said it: I'm not sure, and time is too short for me to re-read anything) that when Revolut worked for me, it worked fine.

All human enterprise is fallible, and that's something I can live with. But the experience I have gone through in regard to Revolut's fallibility really has been too much to risk its repetition: it has not, in the slightest way, behaved as I would expect a financial services provider to behave -- its policy of allowing unnamed "moderators" the right to "approve" a customer's legitimate expression of concern as to the management of her / his financial affairs is 100% unacceptable.

It speaks to a grubby, sleazy ethos of profit-at-all-costs, one not in the least contradicted first by online Wired magazine's investigation and then The Times follow-up on Friday. I really do not want a pennysworth of my money to be anywhere near an outfit that behaves as repellently as Revolut has reportedly done (and which, significantly, its Russian owner has refused to deny.)

Thanks, then, to all who've helped out here, including these most recent recommendations from davemorton and skint_chick: yes, I'm now with Starling Bank!! And couldn't be more grateful to all of you who pointed me in its direction. :T

gettingtheresometime

accorian wrote: »

Apologies: I certainly wouldn't apply that description to you, and sincerely hope I gave no offence. We are bound to have differing opinions arising from different experiences, and I have to say (if I haven't already said it: I'm not sure, and time is too short for me to re-read anything) that when Revolut worked for me, it worked fine.

All human enterprise is fallible, and that's something I can live with. But the experience I have gone through in regard to Revolut's fallibility really has been too much to risk its repetition: it has not, in the slightest way, behaved as I would expect a financial services provider to behave -- its policy of allowing unnamed "moderators" the right to "approve" a customer's legitimate expression of concern as to the management of her / his financial affairs is 100% unacceptable.

It speaks to a grubby, sleazy ethos of profit-at-all-costs, one not in the least contradicted first by online Wired magazine's investigation and then The Times follow-up on Friday. I really do not want a pennysworth of my money to be anywhere near an outfit that behaves as repellently as Revolut has reportedly done (and which, significantly, its Russian owner has refused to deny.)

Thanks, then, to all who've helped out here, including these most recent recommendations from davemorton and skint_chick: yes, I'm now with Starling Bank!! And couldn't be more grateful to all of you who pointed me in its direction. :T

Apology accepted.

EveryWhere

gettingtheresometime wrote: »

I'm not sure if you class me as a fanbois (& yes I had to look up the meaning) but I speak as I find.

I haven't had any problems with revolut that wasn't my fault. You have. We have two different opinions of the product.

It's fine until you actually need support. Then they are....

Waited day after day for hours for Support. When someone did eventually appear, they couldn't deal with it, so had to escalate it to another team...which of course took hours/days.
No way you can sit and wait for that.
So by the time I logged in, the second team had come and gone. So had to start the whole process again. This literally took two months.
That, together with the ridiculous £200 ATM monthly withdrawal limit contributed to me binning them.
No way would I trust that bunch of incompetents with my personal details. Was happy to get rid.

OceanSound

Revolut is the epitome of a cowboy outfit digital bank. There are others. e.g. MeetCleo is another.

Don't go near 'em. I've been trying to warn others since day one.

I've found Monzo is a much more professional outfit when it comes to support. Revolut is goldman sachs/lehman brothers all over again! Thanks but no thanks.