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Cant defrag or system restore?

Hello, hope someone maybe able to help.Have gone to do disk defrag this morning as i normally do once or twice a week and was given the msg MMC cannot open the file C:\WINDOWS\system32\dfrg.msc.This maybe because the file doesnt exist etc...So i thought i'd click on help and support in my start menu and that isnt working.So i then thought, i know i'll use system restore but when i click on it all i get is a white box with no info inside.As you can guess i'm no expert on computer prob's. Everything else seems to be working fine.I would be very grateful for any advice . Thanks

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