Home move switching

The1nonly1

need some advice regarding switching suppliers for both gas and electric.

I moved home at the end of November 2018 and went from First Utility to British Gas (new properties supplier). The plan was to go back to First Utility using the home move option so I started this but found out (near end of December) that they could not supply the electric due to the property not being registered on a database so the move was put on hold until British Gas could update this and give me the MPAN for the address. They did this but turns out it was the wrong one. I didn't know this until I called First Utility for an update sometime early January and was told I need to get British Gas to give me the correct MPAN and update the database. Now it's the end of February and as I've been busy with holidays and other things, I haven't contacted British Gas for the correct MPAN so currently my home move with First Utility is on hold. I don't owe them money for any gas or electric usage as I was always in credit with them and had a refund when I left, but my tariff with them had £30 per fuel exit fee.

My questions are:

Do I need to do anything or shall I just leave it and stay with British Gas/look for cheaper tariff (not first utility)?
Do I call British Gas to get the MPAN and go back to First Utility to see what they can offer?
Do I call First Utility to pay the exit fee and stay with British Gas? First Utility haven't contacted me for this so do I really need to pay this exit fee?

MPAN = Meter Point Administration Number

PeterGr

At the moment you are a British Gas customer and have a 3 months winter bill due which will be based on their deemed contract / Standard terms. So your only priority should be is to get BG to sort out your meter details so that you have options to choose from.


Would suggest that from your own meter readings you calculate what your gas bill would be. If BG were to offer to backdate you on a cheaper tariff, it may save you more than the exit fee you face.