Strange Credit check question from Experian

dabozuk

I’m doing as ML suggests and doing a credit check to see what products I’ve had in the past that may have had PPI. However using the Creditclub MSE tool I get forwarded to Experian which asks 3 questions to verify my identity, the first W related to my mortgage provider and payment and the third is “Who provides your credit agreement?”

I have no idea what this means. I’ve called my mortgage provider (building society) who also provides my credit card, and they had no idea what I was talking about. They asked the credit card department, existing mortgages and new mortgages and loans teams an no one had heard of this question before.

Anyone know how to find out this information?

The MSE creditclub Experian site demands I answer this question before proceeding and gives me 5 options to choose from. But none of them look familiar.

Nasqueron

Credit agreement is likely to be a loan, car finance or similar


Check Noddle and ClearScore for the Call Credit / Equifax ones as they tend to be a bit easier to get into