Claiming PPI back for my late mother - Is it possible?

Bermonia

If it was a bog standard loan then the price would’ve been the same (most night street lenders did not tailor their loans) - merely hospitalisation would have swapped out for unemployment cover when he turned 65

[Deleted User]

This loan was 21 years ago.
Good luck trying to construct a valid mis-selling complaint for such long ago finance and for a customer who is deceased.

Do you have proof that he paid this loan to term end?

HELLO123

No i haven't any statements apart from some from other ppi loans, i have the policy agreements for many loans with ppi on them all through the 90s but no statements unfortunately. Im surprised that barclays never sent him a letter when he was alive that he might have been miss-sold PPI .At one point Barclays were paying out no questions asked on PPI claims

[Deleted User]

HELLO123 wrote: »

At one point Barclays were paying out no questions asked on PPI claims

Where did you get this information? Certainly some banks chose to autopay PPI complaints below a certain threshold during the peak of PPI complaints, but hardly with "no questions asked"....

Note that Agreements are not proof that the loan was paid to term end. In addition, any PPI could have been cancelled during the cooling off period. So you'll need substantially more comprehensive evidence that the PPI was actually paid two decades ago.

HELLO123

Barclays has announced it will compensate all customers who complained they had been mis-sold payment protection insurance (PPI) before 20 April on a "no questions asked" basis.

The payments, which the bank says are intended as a "gesture of goodwill", will comprise all premiums paid plus any added interest. A spokesman refused to say how many customers had complained by that date, but several tens of thousands are believed to be in line for substantial payouts by the end of August: the bank set £1bn aside earlier this year to meet PPI compensation costs.

Customers who complained after this date will have to wait up to 16 weeks before their complaint is resolved, following a temporary extension given to Barclays, Lloyds Banking Group and RBS to deal with a backlog of "stayed" complaints and a high volume of new ones.


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PPI is a type of insurance designed to pay out if a policyholder is unable to pay credit card and/or other monthly debt payments because he or she has suffered redundancy or ill heath. However, many of the people sold PPI found they were not eligible to claim, others did not understand that purchase of the policy was voluntary, and some did not even realise they had bought the cover.

[Deleted User]

HELLO123 wrote: »

"Barclays has announced it will compensate all customers who complained they had been mis-sold payment protection insurance (PPI) before 20 April on a "no questions asked" basis".

No mention of what year this supposedly was, but full proof of payment would still have been required, of course.

HELLO123

ive had a look it was 2011. The account number of the deceased is still live as passed too next of kin. they probably could find the details but they will probably not choose to do so.Are all the others claiming have full payment history? or is it luck of the draw?

Bermonia

I can assure you that Barclays are no longer auto paying out on everything - quite opposite as they no have time to make a robust defence of most cases.

Keep in mind if you make a complaint to which they can actually locate any records (very doubtful) then you would be required to make factual complaint points - you obviously can’t say how it was presented to him or that he would not have wanted it as you cannot possibly know.

HELLO123

True, is single premium PPI a reason for complaint as i keep reading conflicting reports on the net? As anybody won a case on single premium PPI.

-taff

It's still a good complaint reason. And factual.