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CC Financial Assessments?
whambam
Posts: 526 Forumite
in Credit cards
I got this letter recently from Lloyds saying they are refunding me undue charges after a assessment or review of my account?
I did not request this they done it themselves?
Can this be done in all credit card/bank account or even all financial products like mortgages and insurance?
I did not request this they done it themselves?
Can this be done in all credit card/bank account or even all financial products like mortgages and insurance?
0
Comments
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If a lender has made an error, they will correct it and refund.0
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it's very unusual for them to sort out errors from their end unless you highlight it. Begs the question what errors are in other financial products elsewhere.0
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Not really. It's very common.
There's been a significant number of instances of readjustments over the last few years. Fees, annual statements, TCF and so on.
Obviously if you have a specific concern, then raise it with them.0
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