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Virgin Media VOIP Service
snowycatgirl
Posts: 43 Forumite
in Phones & TV
Relative has just had Virgin Media installed VOIP, fibre and TV. VM have also installed a Burnside unit for emergencies.
Since installation there is an echo on the line when dialling out (most calls) but more annoying is everytime I call them from my mobile after a few seconds sometimes a minute the line goes dead so I have to redial.
Any idea what is causing this, could there be a fault? Is it the Burnside unit causing problems? Never any problems prior to VM install.
Since installation there is an echo on the line when dialling out (most calls) but more annoying is everytime I call them from my mobile after a few seconds sometimes a minute the line goes dead so I have to redial.
Any idea what is causing this, could there be a fault? Is it the Burnside unit causing problems? Never any problems prior to VM install.
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