Warranty Problem

Giliador

Hello

I've purchased graphics card via flubit.com (market simillar to amazon) Product have 3 years warranty, it failed after 2 years, I've contacted manufacturer who told me to contact seller. Now problem I have is, I purchased via Flubit.com product arrived from Ebuyer who is no longer trading on Flubit.com, contacted Flubit who informed me that I have to contact Ebuyer directly as they are no longer providing service from flubit and he attached invoice from Ebuyer.
I have contacted Ebuyer send them invoice. The replay saying they no longer trade on Flubit and they cannot find this order. I'm pretty sure if there is invoice they are required by law to keep records? it's been only 2 years, what can I do ? Do I contact manufacturer?

Thank You

Aylesbury_Duck

I suspect the warranty is with the manufacturer so yes, after this length of time, contact them. Presumably you have your warranty paperwork?

Giliador

Yes I have all information for warranty. When I've contacted manufacturer they told me I have to contact Seller in addition send me link to warranty policy

A limited warranty*is offered on all SAPPHIRE products; all warranty enquires are to be directed to your initial place of purchase. The limited warranty is only applicable to the original purchaser of the SAPPHIRE product and may not be transferred. For warranty service please contact your Dealer/Reseller, they will require proof of purchase which includes the original invoice/documentation.