Parking ticket - appeal from IAS rejected - HELP!!

Thumbelina1812

No, the original letter is a Fixed Charge Notice - Notice to Keeper. However when I appealed what I said by saying I drove into the first car park which was full so i proceeded into the 'over flow' car park makes it obvious it was me who was driving ...

waamo

Thumbelina1812 wrote: »

Thanks, but have I not admitted to being the driver by appealing and stating what happened?

Does not compute with

No, the original letter is a Fixed Charge Notice - Notice to Keeper. However when I appealed what I said by saying I drove into the first car park which was full so i proceeded into the 'over flow' car park makes it obvious it was me who was driving

Please can you show us what you sent and to whom? Accurate information is essential here.

MistyZ

Thumbelina1812 wrote: »

when I appealed what I said by saying I drove into the first car park which was full so i proceeded into the 'over flow' car park makes it obvious it was me who was driving ...

So yes, you have revealed the identity of the driver. Guessing you didn't come here before appealing? Not sure if there's a way back .... the experienced regulars will soon tell you I'm sure.

Thumbelina1812

I appealed through IAS as stated I had to by Napier ... this is my appeal. There are two statements the second one in answer to Napier's reply.

I purchased a parking ticket online from Indigo parking for parking from 20/10/18 - 21/10/18 for ‘Kings Lynn Station car park PE30 1NX’. On the 20/10 I arrived at the station car park where the large sign entering clearly states ‘kings lynn station car park’ (see photo 1) . All of the bays immediately after this sign were occupied by other cars so I carried on to the bottom of the car car park not knowing I was entering a completely different car park (photo 2). The signage just stated that tickets purchased at the station or station car park were not valid in this part, as i had not purchased my ticket from either of those I had no reason to believe my ticket would not be valid. When leaving my car I left a print-out of my e-ticket on the passenger seat even though it stated I didn’t need to,. I then proceeded to the station to catch my train, not needing to visit the pay machine as I already had purchased my ticket. When I appealing this penalty, believing it was all one car park as they are both advertised as ‘Kings Lynn Station car park, and with the same postcode, Napier replied that Indigo is a Council run car park which I have confirmed from Kings Lynn and West Norfolk Borough Council is not the case and can be seen from the Council run car parks map I have attached too. It is not clear at all when ‘entering’ the Napier car park that you are moving from on car park to another, there is insufficient signage to denote this and both car park are joined to each other, you do not ‘leave’ one to enter another. Also Napier and Indigo car parks are unaware of each other even though the car parks are connected to each other and have exactly the same address and title of ‘Kings Lynn Station car park’. When purchasing an e-ticket it should be clear on their map which part of the car park you can park in and that the part of the car park is owned by a completely different company. It is very unclear that part of seemingly the same car park is owned by two different companies. I have enclosed photographic evidence to support this, please do not hesitate to contact me should you have any further questions.


In response:

I had no idea that your car park was any different to Indigo's 'railway operator run car park' seeing as you both use the name 'King's Lynn, train station' as can be seen by the photographs, there is no distinction between the both when purchasing a ticket.

The signs entering the Napier Car Park do NOT clearly state that it is not the Indigo car park or any different to the other section of the car park. there is just the yellow sign which you helpfully added photos of which say tickets from 'the railway station or railway station car park' are not valid, I did not buy my ticket from either of these but purchased them online from which it was not obvious that it was the 'railway operator'. Having the same name and postcode and being connected to the immediate car park it could easily be construed that you are the railway operator car park too.

The site map that has been submitted actually clearly shows both car parks flow into each other, there is no clear distinction between both. unfortunately there is no felt tip coloured lines like on the map to distinguish them both. Again the signage entering the 'Napier' car park does not clearly state this is a different car park section to the immediate section of car park when entering and states only tickets bought from the station are not valid (I have made the point about not buying the ticket from the station so had no reason to think mine was not valid).

I'm also not sure why you have submitted a photograph of the signage at 'Old Court House and Fountain Lane Car Park Boston' as I was not parked there, again yet another incorrect anomaly that has been submitted by yourselves for this case.

Thumbelina1812

Oh bum! No I didn't come on here, I was appealing due to ambiguous signage, not being clear the other car park is owned by a different company, them making mistakes in reply to the appeal (submitting a photo of a different car park signage and stating I had a ticket for a council car park which it wasn't) and since then bullying, fear inducing letters.

waamo

Ok. Run with that. Ignore everything from now on except a Letter Before Claim or court papers.

They will try and pressure you into paying but I think you actually have a very strong case.

If you get an LBC or court papers come back for further advice. Don't panic at every debt collectors letter. They sound scary but they are actually powerless to do anything.

Thumbelina1812

Ok thanks very much waamo. So debt collectors cannot do anything until you've received the letters you mentioned?

waamo

Thumbelina1812 wrote: »

Ok thanks very much waamo. So debt collectors cannot do anything until you've received the letters you mentioned?

Debt collectors can't actually do anything ever. Any further action has to come from Napier or their solicitor. Debt collectors letters will use language like "we recommend that our client takes you to court" then goes to tell you all the scary consequences.

Note the language though. It's smoke and mirrors. A genuine LBC will contain financial information forms so can be distinguished from debt collectors letters dressed up to look like an LBC.

No forms then ignore it.

nosferatu1001

Debt colelctors never o anything
Its BAILIFFS that have real powers, and only after you lose a court case.

Thumbelina1812

Ok that's cool, if I'm not sure about any letters I'll post photos on here. Cheers waamo :beer: your help is much appreciated.