We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
paypal dispute sold 3 months ago
challengedavid
Posts: 253 Forumite
Hi
just received a opened case against me for "defective or not as described. "
sold November and they have stated in the case that it does not work properly
no feedback left for item
i think its a case of buyers remorse says hes "tried" to contact me but obviously not tried at all
whats the best was to proceed as its raised in paypal i am not sure of the best way forward to protect myself
item was £105
just received a opened case against me for "defective or not as described. "
sold November and they have stated in the case that it does not work properly
no feedback left for item
i think its a case of buyers remorse says hes "tried" to contact me but obviously not tried at all
whats the best was to proceed as its raised in paypal i am not sure of the best way forward to protect myself
item was £105
0
Comments
-
looks like my options are to accept a return via paypal and hope i get my item back
is there anything else i can do as i think they are pulling a fast one0 -
challengedavid wrote: »looks like my options are to accept a return via paypal and hope i get my item back
is there anything else i can do as i think they are pulling a fast one
It's always worth phoning PayPal, I've always found them helpful.
Point out the length of time they have had the item and that it was sold without a warranty (assuming that is the case). Stress however that if item is going to be refunded that you want it back at buyers expense.
My recent problem buyer (different scenario) tried this route and I spoke to PayPal a couple of times and in the end they refunded him but also released my funds so that it did not cost me anything.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
It's always worth phoning PayPal, I've always found them helpful.
Point out the length of time they have had the item and that it was sold without a warranty (assuming that is the case). Stress however that if item is going to be refunded that you want it back at buyers expense.
My recent problem buyer (different scenario) tried this route and I spoke to PayPal a couple of times and in the end they refunded him but also released my funds so that it did not cost me anything.
thankyou soo much, i did exactly that and without much hassle at all they closed it in my favor0 -
well too good to be true
case has been reopened today, phoned paypal and buyer has had case reopened to be reviewed by the accounts team
will be reviewed within 72 hours
will update when i get any news
EDIT
several days later Paypal closed the case in my favor0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards