Cant sign into Windows Messenger

Keanosafc

This isn't a programme I have used in the past, but a freind has recently connected to the internet and messenger is the only way he'll send emails.

I can get into normal msn, using my username/email and password, however when I try to get into the messenger bit, it won't let me.

is there any troubleshooting I can do in order to get into messenger.

(i've used it before on the same name/password, so these shouldn't be a problem)#

I've also tried installing a fresh version of messenger but again it won't let me.

sleep2much

I know this may sound daft, but, is your clock day and date correct? If they are not within a few hours of the correct time messanger will not connect, nor will windows update, beyond that check your firewall settings are letting messanger through.

Keanosafc

Clock was/is at the correct date, i've double checked firewall settings, and messenger was set to 'allow'.

"Baffled"

gaming_guy

try downloading the latest msn/live messenger from here

Keanosafc

I've tried that as well, but it won't install. I've ran c'cleaner, and adaware to remove stuff but still wont work.

Keanosafc

does anyone have any idea with this.

when I try to sign in I get the error message

"We were unable to sign you into .net messenger service, possibly because of a problem with the service or with your internet connection. Please make sure you are connected to the internet.

[IMG]file:///C:/DOCUME%7E1/Mick/LOCALS%7E1/Temp/moz-screenshot.jpg[/IMG]Click the help button to check current .net service status."

I can connect to the internet, I usually use firefox but have tried connecting with both ie and firefox running,
I've also clicked the help button but it says the service is working fine.

Any ideas,

anyone?

imho

Read here and see if anything helps http://gladiator-antivirus.com/forum/index.php?showtopic=21675



Errorcode: 0x81000301
"We were unable to sign you in to .NET Messenger Service, possibly because of a problem with the service or with your Internet connection. Please make sure that you are connected to the Internet."
This error indicates your password is incorrect, make sure you typed your username and password correctly. Also try if you can login here with your msn username and password, click on the Sign in button then type your username and password. If this fails someone else may have guessed your password and changed it. The only solution then is probably getting a new account and give that a password that is not easy to guess and keep this password safe.
If you can login on the passport.net site, however there may be a problem with MSN Messenger. Try one of the following solutions, please note however that these will delete your custom emoticons and display pictures.
If you use Windows 2000, XP or 2003:
Click on start and then on run. Now, type the following command: %appdata%\microsoft and press enter. Delete the MSN Messenger folder.
If you use Windows 95, 98 or Millenium (ME):
Click on start and then on run. Now, type the following command: %windir%\Application Data\Microsoft and press enter. Delete the MSN Messenger folder.

sleep2much

My msn is verion 8.5, in the menu/tools/options athe bottom left is connection, it has a connection trouble shooter, it may point you in the right direction if you have not done it yet.