Insurance renewing hassle

Does anybody phone up when they get their renewal price through and bluntly ask for the real renewal price, rather than the inflated quote?

When I get home today its one of my most hated times, home insurance renewing. Phone up, pretend to want to cancel and eventually afer 20 minutes get the price down to something acceptable after being asked if I want to buy this or that extra.

Its just really irritating. Usually stay with the same company though, but its just getting the proper price that seems to take ages.

Comments

  • Nasqueron
    Nasqueron Posts: 10,508 Forumite
    Tenth Anniversary 10,000 Posts Photogenic Name Dropper
    Yes I did just last week on renewal, straight up said I'd got cheaper elsewhere and could they beat it or I'd go elsewhere. Checked a couple of details and they did, knocked it down by about £25 under lowest quote I had

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Marvel1
    Marvel1 Posts: 7,406 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I shop around online, find a cheaper one, phone if they can match or not, yes stay no cancel, simple.

    I also minus the cashback of cheapest quote.
  • pollypenny
    pollypenny Posts: 29,429 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I must have dreamt that insurance companies had agreed to stop taking advantage of existing customers compared to new ones.

    I've taken a new motor policy at just over half the price of the renewal, with £25 cashback.

    OH has had a flier for house insurance, which is in my name. A very good price, but when I rang them it was more than double.
    Member #14 of SKI-ers club

    Words, words, they're all we have to go by!.

    (Pity they are mangled by this autocorrect!)
  • wongataa
    wongataa Posts: 2,690 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Marvel1 wrote: »
    I shop around online, find a cheaper one, phone if they can match or not, yes stay no cancel, simple.
    This is what I do at insurance renewal time.
  • System
    System Posts: 178,309 Community Admin
    10,000 Posts Photogenic Name Dropper
    Same as I do.
    My daughter recently got a renewal quote of £800, she rang them up to point out she could get half a dozen other quotes of £500, so they reduced it to £500.
    That's the way they work. Curious but true. They apparently want customers who despise their methods, then are surprised that they have problems with over-inflated claims.
    If they don't value loyalty then they won't get loyalty.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.1K Banking & Borrowing
  • 252.7K Reduce Debt & Boost Income
  • 453.1K Spending & Discounts
  • 243K Work, Benefits & Business
  • 597.4K Mortgages, Homes & Bills
  • 176.5K Life & Family
  • 256K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.