Tesco Credit Card - Hidden Cash Transactions

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eskbanker wrote: »

FOS would be entirely within their rights to refuse and tell you to complain directly to the business, they're not under any obligation to act as a middle man for you! If you try this repeatedly then the chances of them declining to forward your complaints to institutions will increase.

I am so glad you said this because I usually ask will the FOS consider this a vexatious complaint when I make the call. My CC company email complaint went wrong for the company half way through and I got a further gesture of goodwill.

eskbanker wrote: »

FOS No, as it happens - you'll presumably contend that this means that I'm not qualified to comment on this, or in some way less so than a serial complainer?! Note that I'm not contradicting what you say has factually happened but am just challenging your extrapolations and conclusions from that....

Have you ever spoken to the FOS in recent times please ?
within the last 3 months I have complained about

an incorrect email from my CC provider which was upheld,

a complaint to a bank about two text messaged which was not upheld but a complaint about the telephone response on 2 occasions was upheld,

a a large gas servicing company for short notice of a service cancellation. all using my method.



None have gone to the FOS for ajudication.



Martin Lewis im sure suggests make a claim