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Royal panda can they keep my money
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Badcasino
Posts: 15 Forumite
Ideposited 450gbp into my royal panda account and they have seized my money. I made a mistake i opened a account in 2017 which the agent told me. I completely forgot. The casino did not give me any chance to resolve this they just stole my deposits.
If you do something wrong at this casino they are not prepared to work with you and will take your balance.
As per clause 5.7 of our terms and conditions:
Multiple accounts for the same player are not allowed. In case it is noted that the player holds more than one account, Royal Panda will have the right to:
Close or block the member accounts held by the player; and/or
Seize any funds remaining in the player’s duplicate account(s), including deposited funds and winnings won by the player using said account(s).
If the player notices that he/she has more than one member account, the player must notify Royal Panda immediately
I cant believe these terms are legally in the uk this gives them a license to steal your money. This would be unfair under consumer law. I cant find a uk address to take them to small claims court.
Im just want people to be aware. I do feel ripped off i cant do anything. If you have a problem with royal panda they will not be open to resolving with you.
I never felt robbed like this before. Its happen to many people who win big as well and can use any terms and conditions to void wins.
If you do something wrong at this casino they are not prepared to work with you and will take your balance.
As per clause 5.7 of our terms and conditions:
Multiple accounts for the same player are not allowed. In case it is noted that the player holds more than one account, Royal Panda will have the right to:
Close or block the member accounts held by the player; and/or
Seize any funds remaining in the player’s duplicate account(s), including deposited funds and winnings won by the player using said account(s).
If the player notices that he/she has more than one member account, the player must notify Royal Panda immediately
I cant believe these terms are legally in the uk this gives them a license to steal your money. This would be unfair under consumer law. I cant find a uk address to take them to small claims court.
Im just want people to be aware. I do feel ripped off i cant do anything. If you have a problem with royal panda they will not be open to resolving with you.
I never felt robbed like this before. Its happen to many people who win big as well and can use any terms and conditions to void wins.
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Comments
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If you win you lose if you lose you lose if you deposit you lose0
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Its based in malta but has uk license so has to follow uk law. I spoke with trading stardard and they confirmed the terms are unfair.0
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They told me they will investigate and will ring me to confirm more information and evidence thanks.0
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They did tell me the terms are unfair and can lead to termination of contract. That they cannot be one sided. That they should not keep money belonging to me. They can keep the winnings.0
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I was married to a gambler once..
Havent you just been banned from a gambling forum?0 -
They stolen my deposit was depressed0
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You've been banned twice0
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Ok not banned here.0
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So why did you not take the advice you were given there to contact the panda rep there?
https://www.casinomeister.com/forums/threads/royal-panda-i-had-a-duplicate-account-winnings-unpaid.86335/0
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