Mazuma Mobile

Waxiaddict

Anyone help please...


Sent a device off to Mazuma Mobile, they received it at 8am yesterday morning, received the email to say it will be processed and paid the same day, come 430pm the status changed to Pending within my account, no processed email or payment received... anyone else had this and what does pending mean, as there is a list or order statuses meanings under order list and this isn’t on it...unless it means processed?

I’m lost and tbh annoyed.

Thanks

Badcasino

Once we receive your phone or device, we check your order and if all is correct we'll make payment on the same day of receipt. You smile, we smile

Maybe its not correct and they offer you a reduction hence pending and not paid same day.

Badcasino

I see other person wrote... too had great service from Mazuma. Placed the order Monday afternoon, received the envelope on Tuesday and sent off the phone. Wednesday morning, first thing, received email to say it was received. Wednesday 10.30am received email to say processed and payment on the way. Outstanding.

Did you check your bank details