BT Diverse 6350 Corded telephone 2006

Retired_at_55

A relative in his 80's has the above corded 'phone and it keeps flashing that there is a new message.


I have tried everything to remove the flashing icon but it keeps saying there are no messages to delete.


It is an old 'phone but my relative is familiar with it. Does anyone have any idea how to remove this message notification, please? I have tried checking the User Guide but have not been able to find the answer - only how to delete messages or calls if they are there.


If the 'phone is faulty, with age, maybe a new one is needed, thank you.


Retired at 55

AndyPK

Is there a switch under the phone marked
M1
M2
M3
1571

Have a play with that to stop the light

Retired_at_55

I didn't see any switch under the 'phone but I'll look again tomorrow when I am there.

Thanks very much AndyPK

Retired at 55

AndyPK

I had a look on ebay at one,


I couldn't see a switch

Neil_Jones

Dial 1571 from it and remove all those messasges, that's probably what it is.

techquest

According to manual

Delete all messages
1. On your handset, press MENU,
2. Scroll down to Answer MACHINE
3. Scroll down to Delete Messages
4. Press OK
5. YES to confirm