We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Is Lumo any good?

Options
I can’t find any review thread about Lumo app only.
Anyone know what they’re like?

And when they give you the smart meter installation discount? I can’t see anything on their website.

Thanks

Comments

  • radev
    radev Posts: 3 Newbie
    I went to LUMO through the topcashback app, only to have lumo DECLINE my £50 cashback with no explanation. Now I am tied in for the next 10 months - won't be staying.
  • PaschalFun
    PaschalFun Posts: 241 Forumite
    radev wrote: »
    I went to LUMO through the topcashback app, only to have lumo DECLINE my £50 cashback with no explanation. Now I am tied in for the next 10 months - won't be staying.

    That sadly would be a reflection on the cashbacksite, rather than the supplier

    TCB have gained quite a reputation for failing to pay cashback for a whole variety of suppliers, not just energy
  • Will_S98
    Will_S98 Posts: 4 Newbie
    Look on trustpilot, lots of reviews there, they are owned by OVO energy who are known for having fairly good customer service
  • Matty36
    Matty36 Posts: 182 Forumite
    Third Anniversary 100 Posts
    Wouldnt trust anything on trustpilot... You only have to look at spark/ovo/bulbs 20000 5 star spam reviews to know almost all are fake...
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.