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Is Lumo any good?

Catslovelycats
Catslovelycats Posts: 1,749 Forumite
1,000 Posts Third Anniversary Combo Breaker
in Energy
I can’t find any review thread about Lumo app only.
Anyone know what they’re like?

And when they give you the smart meter installation discount? I can’t see anything on their website.

Thanks

Comments

  • radev
    radev Posts: 3 Newbie
    I went to LUMO through the topcashback app, only to have lumo DECLINE my £50 cashback with no explanation. Now I am tied in for the next 10 months - won't be staying.
  • PaschalFun
    PaschalFun Posts: 241 Forumite
    radev wrote: »
    I went to LUMO through the topcashback app, only to have lumo DECLINE my £50 cashback with no explanation. Now I am tied in for the next 10 months - won't be staying.

    That sadly would be a reflection on the cashbacksite, rather than the supplier

    TCB have gained quite a reputation for failing to pay cashback for a whole variety of suppliers, not just energy
  • Will_S98
    Will_S98 Posts: 4 Newbie
    Look on trustpilot, lots of reviews there, they are owned by OVO energy who are known for having fairly good customer service
  • Matty36
    Matty36 Posts: 182 Forumite
    Third Anniversary 100 Posts
    Wouldnt trust anything on trustpilot... You only have to look at spark/ovo/bulbs 20000 5 star spam reviews to know almost all are fake...
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